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EV-11 backups fail with Netbackup

um_daksh
Level 3

Hello,
We upgraded from EV 10.0.1 to 11 (in test). We are running Exchange 2010 SP2. EV is a standalone install.

We are also using Symantec's Netbackup to backup EV.

After EV upgrade to version 11, backups are failing; noticed following in bpresolver on client side:
-----
14:13:46.440 [7720.7804] <8> Resolver_EnterpriseVault::isItSupportedDirective(): Given directive <EV_OPEN_PARTITION=> is NOT supported on EV version <11.0>.
14:13:46.440 [7720.7804] <8> Resolver_EnterpriseVault::setPartialDiscovery():  WRN - Current job is going to be partially successful.
14:13:46.440 [7720.7804] <4> Resolver_EnterpriseVault::generateCriteriaMap(): Added the given directive <EV_OPEN_PARTITION=evstore> to the criteria MAP.
14:13:46.440 [7720.7804] <8> Resolver_EnterpriseVault::isItSupportedDirective(): Given directive <EV_FINGERPRINT_DB=> is NOT supported on EV version <11.0>.
14:13:46.440 [7720.7804] <8> Resolver_EnterpriseVault::setPartialDiscovery():  WRN - Current job is going to be partially successful.
14:13:46.440 [7720.7804] <4> Resolver_EnterpriseVault::generateCriteriaMap(): Added the given directive <EV_FINGERPRINT_DB=evsharing> to the criteria MAP.
14:13:46.440 [7720.7804] <16> Resolver_EnterpriseVault::generateCriteriaMap(): None of the given directive is valid.
14:13:46.440 [7720.7804] <2> Resolver_EnterpriseVault::generateCriteriaMap(): Exit.
14:13:46.440 [7720.7804] <16> Resolver_EnterpriseVault::generate_TopologyList(): Validataion of given directives is failed. status: <-1>
14:13:46.440 [7720.7804] <4> Resolver_EnterpriseVault::generate_TopologyList(): Exit.
14:13:46.440 [7720.7804] <16> bpresolver_main(): discoverEVTopology() call failed. Status = (-1).
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Netbackup version we are using is 7.6.0.2. Note, backups were working without any issue with EV version 10.0.1

FYI We have case open for Netbackup but wondering if anyone else is seeing above issue?

Thank you,

1 ACCEPTED SOLUTION

Accepted Solutions

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified

According to the compatibility docs NBU 7.6 is pending.

Enterprise Vault Compatibility List

Article:TECH38537  |  Created: 2010-01-16  |  Updated: 2014-05-16  | 

Article URL http://www.symantec.com/docs/TECH38537

You will need to wait for the NBU update or switch your backups to not use the agent.

View solution in original post

2 REPLIES 2

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified

According to the compatibility docs NBU 7.6 is pending.

Enterprise Vault Compatibility List

Article:TECH38537  |  Created: 2010-01-16  |  Updated: 2014-05-16  | 

Article URL http://www.symantec.com/docs/TECH38537

You will need to wait for the NBU update or switch your backups to not use the agent.

um_daksh
Level 3

Thank you for the TECH article.