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EV 2007 SP2 Archive pending problem

Marko_Toma
Level 3
Partner
hello,
 
I have a big problem with EV (finally I´ve installed it and resolved all installation problems so it is up and running). I´ve setup a test user and one existing test user, enabled their mailboxes. Automatic archive of items older than six months worked but when I try to manually archive an e-mail, it changes icon to Archive pending and stays like that. Immediately after I push the button for archiving on the EV server event viewer shows 2 logs:
 
Log 1:
Type: Warning
User: N/A
Source: Enterprise Vault
Category: Archive Task
Event ID: 2270
Description:
A queued operation exceeded the retry count and has been discarded
 
m_pIArchivingAgentV35->ArchiveItemV35(ClientID = "",
  TransactionID = "6307B2ABE4CF4937B229758755D7515",
  m_pIArchivableItem,
  ArchiveID = "11615B4648612E64AB719AE56F2E69D161110000croscovault",
  m_pILocation,
  m_pIShortcutAccessor,
  ExchangeSystem = "CROSCO-MAIL",
  RetentionCategory = "177676B5127C18A48A0C71DAFDE73DFBF1b10000croscovault",
  NULL,
  nRetryCount = 3,
  NULL,
  CallerSID,
  isARearchive = 0,
 CallerIsAdministrator = 0);
HRESULT: 0x8004010F
For more information, see Help and Support Center at http://evevent.symantec.com/rosetta/showevent.asp
 
Log 2:
Type: Warning
User: N/A
Source: Enterprise Vault
Category: Archive Task
Event ID: 3288
Description:
A problem has occurred while archiving a message.
The archived item was not found or is no longer archive pending.  
 
Task: Exchange Mailbox Archiving Task for CROSCO-MAIL
Message Title: [Not Available]
Users mailbox dn: /O=CROSCO Naftni Servisi d.o.o./OU=CROSCO/cn=Recipients/cn=temp
Internal reference: CArchivingAgent::ArchiveItemV35
For more information, see Help and Support Center at http://evevent.symantec.com/rosetta/showevent.asp
 
 
I thought that it might be a MAPI related problem (searching this forum and googling) but after reinstalling MAPI dll´s problem was not solved.
4 REPLIES 4

Marko_Toma
Level 3
Partner
I did a dtrace on archive task which says (I bolded my favourite parts :) and error which shows me that it is a MAPI problem):
 
DTrace trace log
[Opened: 2008/05/07 21:45:54]
Enabled Trace options
Id    Name                             Detail     Include Events
4   - ArchiveTask                      Verbose    Yes        
-----

Display Filter:
  Include strings:
    EV-
    EV:
    EV~
  Exclude strings:
    CMMStream
    DBFramework
    DirectoryConnection
-----

Running in Terminal Services session...
  Monitoring debug output from processes running in the console session
  Monitoring debug output from processes running in the current Terminal Services session
1 21:46:16.616  [5176] (ArchiveTask) <5224> EV:M :AgentMessageDispenser::ProcessNextMessage() |Retrieved a message successfully from the queue |
2 21:46:16.616  [5176] (ArchiveTask) <5224> EV:M :AgentMessageDispenser::ProcessNextMessage() |Read new message or a message that is within its retry limit (). |About to process the message body |
3 21:46:16.616  [5176] (ArchiveTask) <5224> EV:H :AgentMessageDispenser::ActivateObject() |Entering routine |
4 21:46:16.616  [5176] (ArchiveTask) <5224> EV:M :AgentMessageDispenser::ActivateObject() |Message type indicator = MsgID_ArchiveItemV35. |Will fall through to be handled by the case for MsgID_ArchiveItemV35Imp |
5 21:46:16.616  [5176] (ArchiveTask) <5224> EV:M :AgentMessageDispenser::ActivateObject() |Message type indicator = MsgID_ArchiveItemV35Imp. |Will fall through to be handled by the case for MsgID_ArchiveItemV35ImpImp |
6 21:46:16.616  [5176] (ArchiveTask) <5224> EV:M :AgentMessageDispenser::ActivateObject() |Message type indicator = MsgID_ArchiveItemImp |
7 21:46:16.616  [5176] (ArchiveTask) <5224> EV:M (BlacklistedDLs) 'BlacklistedDLs' registry key not found. No DLs will be blacklisted.
8 21:46:16.616  [5176] (ArchiveTask) <5224> EV:L :AgentMessageDispenser::ActivateObject() |Called server side object, with arguments: |m_pIArchivingAgentV35->ArchiveItemV35(ClientID = "",|  TransactionID = "6307B2ABE4CF4937B229758755D7515",|  m_pIArchivableItem,|  ArchiveID = "11615B4648612E64AB719AE56F2E69D161110000croscovault",|  m_pILocation,|  m_pIShortcutAccessor,|  ExchangeSystem = "CROSCO-MAIL",|  RetentionCategory = "177676B5127C18A48A0C71DAFDE73DFBF1b10000croscovault",|  NULL,|  nRetryCount = 0,|  NULL,|  CallerSID,|  isARearchive = 0, | CallerIsAdministrator = 0);| |
9 21:46:16.647  [5176] (ArchiveTask) <5224> EV:L CArchivingAgent::ArchiveItemV35 (Entry) |
10 21:46:16.647  [5176] (ArchiveTask) <5224> EV:M EPC::GDP - Returning Default Policy : [Default Exchange Mailbox Policy][1A32EBA972A38AC47A3A345F4469383861012700croscovault]
11 21:46:16.647  [5176] (ArchiveTask) <5224> EV:M CPolicyTargetGroupCache::GetPolicyTargetGroupCache - Returning existing instance of cache(2)
12 21:46:16.647  [5176] (ArchiveTask) <5224> EV:M CArchivingAgent::InitialiseManualArchiveSettings
13 21:46:16.663  [5176] (ArchiveTask) <5224> EV:H :CArchivingAgent::ArchiveItem() |Getting a MAPI session from the session pool |
14 21:46:16.663  [5176] (ArchiveTask) <5224> EV:M CMAPISession::GetMapiSessionFromPool(AdditionalFlags = 0)
15 21:46:16.663  [5176] (ArchiveTask) <5224> EV:M CMAPISession::CreateMapiSession()
16 21:46:16.663  [5176] (ArchiveTask) <5224> EV:M CMAPISession::CMS() - Calling CreateProfileAndSession
17 21:46:16.663  [5176] (ArchiveTask) <5224> EV:M CMailboxHelper::CPAS() - ProfileName=VaultMbxAgent-CROSCO-MAIL-5224-1210189576-0-663-0
18 21:46:16.663  [5176] (ArchiveTask) <5224> EV:M CMailboxHelper::CPAS() - CreateProfile
19 21:46:16.678  [5176] (ArchiveTask) <5224> EV:M CMailboxHelper::CPAS() - CreateMsgService
20 21:46:16.772  [5176] (ArchiveTask) <5224> EV:M CMailboxHelper::CPAS() - GetMsgServiceTable
21 21:46:16.772  [5176] (ArchiveTask) <5224> EV:M CMailboxHelper::CPAS() - QueryAllRows
22 21:46:16.772  [5176] (ArchiveTask) <5224> EV:M CMailboxHelper::CPAS() - ConfigureMsgService
23 21:46:17.335  [5176] (ArchiveTask) <5224> EV:M CMailboxHelper::CPAS() - MAPILogonEx(2)
24 21:46:17.366  [5176] (ArchiveTask) <5224> EV:M CMailboxHelper::CreateProfileAndSession(VaultMbxAgent-CROSCO-MAIL-5224-1210189576-0-663-0) - Profile successfully created
25 21:46:17.366  [5176] (ArchiveTask) <5224> EV:M CMAPISession::CMS() - Calling OpenMailbox
26 21:46:17.366  [5176] (ArchiveTask) <5224> EV:M CMailboxHelper::OM() - GetMsgStoresTable
27 21:46:17.366  [5176] (ArchiveTask) <5224> EV:M CMailboxHelper::OM() - HrQueryAllRows
28 21:46:17.366  [5176] (ArchiveTask) <5224> EV:M CMailboxHelper::OM() - OpenMsgStore
29 21:46:17.413  [5176] (ArchiveTask) <5224> EV:M CMAPISession::CMS() - Get PR_MAILBOX_OWNER_ENTRYID
30 21:46:17.413  [5176] (ArchiveTask) <5224> EV:M CMAPISession::CMS() - OpenEntry(IMailUser)
31 21:46:17.413  [5176] (ArchiveTask) <5224> EV:M CMAPISession::CMS() - Get PR_EMAIL_ADDRESS
32 21:46:17.413  [5176] (ArchiveTask) <5224> EV:M CMAPISession::CMS() - Get IExchangeManageStore interface
33 21:46:17.413  [5176] (ArchiveTask) <5224> EV:M CMAPISession::CMS() - Release Mutex(1)
34 21:46:17.413  [5176] (ArchiveTask) <5224> EV:M CMAPISession::GetMapiSessionFromPool(): Exit status: 0x0
35 21:46:17.413  [5176] (ArchiveTask) <5224> EV:H :CArchivingAgent::ArchiveItem() |Getting the message store entry id of the mailbox that the message is being archived from |
36 21:46:17.428  [5176] (ArchiveTask) <5224> EV:M CPolicyTargetGroupCache::Initialize - Loading details
38 21:46:17.444  [5176] (ArchiveTask) <5224> EV:M CBaseDirectoryServiceWrapper::CreateDirectoryService() - Entry [m_nNumTries = 40]
39 21:46:17.460  [5176] (ArchiveTask) <5224> EV:L CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine
40 21:46:17.460  [5176] (ArchiveTask) <5224> EV:L CDirectoryVaultObject::GetAttributeListFromType Unknown type - ExchangePolicyView
42 21:46:17.460  [5176] (ArchiveTask) <5224> EV:M CBaseDirectoryServiceWrapper::CreateDirectoryService() - Entry [m_nNumTries = 40]
43 21:46:17.475  [5176] (ArchiveTask) <5224> EV:L CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine
44 21:46:17.475  [5176] (ArchiveTask) <5224> EV:L CDirectoryVaultObject::GetAttributeListFromType Unknown type - ExchangePolicyView
46 21:46:17.475  [5176] (ArchiveTask) <5224> EV:M CBaseDirectoryServiceWrapper::CreateDirectoryService() - Entry [m_nNumTries = 40]
47 21:46:17.491  [5176] (ArchiveTask) <5224> EV:L CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine
48 21:46:17.491  [5176] (ArchiveTask) <5224> EV:M CPolicyTargetGroupCache::Initialize - Site = 178AFB7EC5FAC1642BC80E7513C4227741d10000croscovault|Default Exchange Policy = 1A32EBA972A38AC47A3A345F4469383861012700croscovault|Default PST Policy = 1D7C81578CC58184C80E2233C87C9F78C1012700croscovault|Default Retention Category = 127B8A68CBA98144E80D6FB026F88B5BA1b10000croscovault|
50 21:46:17.491  [5176] (ArchiveTask) <5224> EV:M CBaseDirectoryServiceWrapper::CreateDirectoryService() - Entry [m_nNumTries = 40]
51 21:46:17.506  [5176] (ArchiveTask) <5224> EV:L CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine
 

Marko_Toma
Level 3
Partner
52 21:46:17.506  [5176] (ArchiveTask) <5224> EV:M CPolicyTargetGroupCache::LoadPolicyTargetGroups - Loading PolicyTargetGroups for Organization Entry = 1A36344206BC96F4E8179A96A62D2619F1011e00croscovault
54 21:46:17.506  [5176] (ArchiveTask) <5224> EV:M CBaseDirectoryServiceWrapper::CreateDirectoryService() - Entry [m_nNumTries = 40]
55 21:46:17.522  [5176] (ArchiveTask) <5224> EV:L CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine
56 21:46:17.522  [5176] (ArchiveTask) <5224> EV:M CPolicyTargetGroupCache::LoadPolicyTargetGroups - Adding PolicyTargetGroup to cache|DisplayName = Crosco Provisioning Grupa|Organization = 1A36344206BC96F4E8179A96A62D2619F1011e00croscovault|Exchange Policy = 1A32EBA972A38AC47A3A345F4469383861012700croscovault|PST Policy = 1D7C81578CC58184C80E2233C87C9F78C1012700croscovault|Retention Category = 177676B5127C18A48A0C71DAFDE73DFBF1b10000croscovault|Auto Enable = TRUE|Initially Suspend = FALSE|Vault Store = |Indexing Server = |Indexing Level = 0|Target Enabled = TRUE|OverrideFlags = 0
58 21:46:17.522  [5176] (ArchiveTask) <5224> EV:M CBaseDirectoryServiceWrapper::CreateDirectoryService() - Entry [m_nNumTries = 40]
59 21:46:17.522  [5176] (ArchiveTask) <5224> EV:L CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine
60 21:46:17.538  [5176] (ArchiveTask) <5224> EV:M CPolicyTargetGroupCache::PopulateDefaultArchiveParametersCache - Processing Exchange server [CROSCO-MAIL]: defVID = [], defIndex = [], ovrFlags = [0x0]
62 21:46:17.538  [5176] (ArchiveTask) <5224> EV:M CBaseDirectoryServiceWrapper::CreateDirectoryService() - Entry [m_nNumTries = 40]
63 21:46:17.538  [5176] (ArchiveTask) <5224> EV:L CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine
64 21:46:17.538  [5176] (ArchiveTask) <5224> EV:L CDirectoryVaultObject::GetAttributeListFromType Unknown type - ArchivingRetrievalTaskView
66 21:46:17.538  [5176] (ArchiveTask) <5224> EV:M CBaseDirectoryServiceWrapper::CreateDirectoryService() - Entry [m_nNumTries = 40]
67 21:46:17.553  [5176] (ArchiveTask) <5224> EV:L CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine
68 21:46:17.553  [5176] (ArchiveTask) <5224> EV:M CPolicyTargetGroupCache::PopulateDefaultArchiveParametersCache - Processing computer [1405BBDA43A449449BBFF6FE548F513721410000croscovault]: defVID = , defIndex =
69 21:46:17.553  [5176] (ArchiveTask) <5224> EV:M CPolicyTargetGroupCache::PopulateDefaultArchiveParametersCache - Using defVID = , defIndex =
70 21:46:17.553  [5176] (ArchiveTask) <5224> EV:M CPolicyTargetGroupCache::GetUsersPolicyTargetGroup - Performing lookup for user /O=CROSCO Naftni Servisi d.o.o./OU=CROSCO/cn=Recipients/cn=temp
71 21:46:17.553  [5176] (ArchiveTask) <5224> EV:M CPolicyTargetGroupCache::DetermineUsersPolicyTargetInformation - Processing user [/O=CROSCO NAFTNI SERVISI D.O.O./OU=CROSCO/CN=RECIPIENTS/CN=TEMP]
73 21:46:17.553  [5176] (ArchiveTask) <5224> EV:M CBaseDirectoryServiceWrapper::CreateDirectoryService() - Entry [m_nNumTries = 40]
74 21:46:17.569  [5176] (ArchiveTask) <5224> EV:L CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine
75 21:46:17.569  [5176] (ArchiveTask) <5224> EV:L CDirectoryVaultObject::GetAttributeListFromType Unknown type - UserOrganizationTargetView
76 21:46:17.569  [5176] (ArchiveTask) <5224> EV:M CPolicyTargetGroupCache::GetUsersPolicyTargetGroup - User [/O=CROSCO Naftni Servisi d.o.o./OU=CROSCO/cn=Recipients/cn=temp] maps to Policy [10BCF6D8FE862CF48A7C4751F0DCBF2961012p00croscovault] [Crosco Provisioning Grupa]
77 21:46:17.569  [5176] (ArchiveTask) <5224> EV:M EPC::GP - Returning Policy : [Default Exchange Mailbox Policy][1A32EBA972A38AC47A3A345F4469383861012700croscovault]
78 21:46:17.569  [5176] (ArchiveTask) <5224> EV:M CAA::GUP() - /O=CROSCO Naftni Servisi d.o.o./OU=CROSCO/cn=Recipients/cn=temp is using Policy : Default Exchange Mailbox Policy
79 21:46:17.569  [5176] (ArchiveTask) <5224> EV:H :CArchivingAgent::ArchiveItem() |Exiting routine |
80 21:46:17.569  [5176] (ArchiveTask) <5224> EV:L CArchivingAgent::ArchiveItemV35 (Exit) |<0x8004010f> |
81 21:46:17.585  [5176] (ArchiveTask) <5224> EV:M :AgentMessageDispenser::ActivateObject() |An error that we do not specifically recognize has occurred, so we'll just increment this messages retry count |
82 21:46:17.585  [5176] (ArchiveTask) <5224> EV:H :AgentMessageDispenser::ActivateObject() |Exiting routine at point A |
83 21:46:17.585  [5176] (ArchiveTask) <5224> EV:M :AgentMessageDispenser::ProcessNextMessage() |ActivateObject has returned failure |
84 21:46:17.585  [5176] (ArchiveTask) <5224> EV:M :AgentMessageDispenser::ProcessNextMessage() |Activate object returned with status AGENTS_E_DISPRETRY. The retry count will be incremented, and the message reposted to the end of the queue |
85 21:46:17.616  [5176] (ArchiveTask) <3508> EV:M :AgentMessageDispenser::ProcessNextMessage() |Retrieved a message successfully from the queue |
86 21:46:17.616  [5176] (ArchiveTask) <3508> EV:M :AgentMessageDispenser::ProcessNextMessage() |Read new message or a message that is within its retry limit (). |About to process the message body |
87 21:46:17.616  [5176] (ArchiveTask) <3508> EV:H :AgentMessageDispenser::ActivateObject() |Entering routine |
88 21:46:17.616  [5176] (ArchiveTask) <3508> EV:M :AgentMessageDispenser::ActivateObject() |Message type indicator = MsgID_ArchiveItemV35. |Will fall through to be handled by the case for MsgID_ArchiveItemV35Imp |
89 21:46:17.616  [5176] (ArchiveTask) <3508> EV:M :AgentMessageDispenser::ActivateObject() |Message type indicator = MsgID_ArchiveItemV35Imp. |Will fall through to be handled by the case for MsgID_ArchiveItemV35ImpImp |
90 21:46:17.616  [5176] (ArchiveTask) <3508> EV:M :AgentMessageDispenser::ActivateObject() |Message type indicator = MsgID_ArchiveItemImp |
91 21:46:17.616  [5176] (ArchiveTask) <3508> EV:M (BlacklistedDLs) 'BlacklistedDLs' registry key not found. No DLs will be blacklisted.
92 21:46:17.616  [5176] (ArchiveTask) <3508> EV:L :AgentMessageDispenser::ActivateObject() |Called server side object, with arguments: |m_pIArchivingAgentV35->ArchiveItemV35(ClientID = "",|  TransactionID = "6307B2ABE4CF4937B229758755D7515",|  m_pIArchivableItem,|  ArchiveID = "11615B4648612E64AB719AE56F2E69D161110000croscovault",|  m_pILocation,|  m_pIShortcutAccessor,|  ExchangeSystem = "CROSCO-MAIL",|  RetentionCategory = "177676B5127C18A48A0C71DAFDE73DFBF1b10000croscovault",|  NULL,|  nRetryCount = 1,|  NULL,|  CallerSID,|  isARearchive = 0, | CallerIsAdministrator = 0);| |
93 21:46:17.631  [5176] (ArchiveTask) <3508> EV:L CArchivingAgent::ArchiveItemV35 (Entry) |
94 21:46:17.631  [5176] (ArchiveTask) <3508> EV:M EPC::GDP - Returning Default Policy : [Default Exchange Mailbox Policy][1A32EBA972A38AC47A3A345F4469383861012700croscovault]
95 21:46:17.631  [5176] (ArchiveTask) <3508> EV:M CPolicyTargetGroupCache::GetPolicyTargetGroupCache - Returning existing instance of cache(2)
96 21:46:17.631  [5176] (ArchiveTask) <3508> EV:M CArchivingAgent::InitialiseManualArchiveSettings
97 21:46:17.631  [5176] (ArchiveTask) <3508> EV:H :CArchivingAgent::ArchiveItem() |Getting a MAPI session from the session pool |
98 21:46:17.631  [5176] (ArchiveTask) <3508> EV:M CMAPISession::GetMapiSessionFromPool(AdditionalFlags = 0)
99 21:46:17.631  [5176] (ArchiveTask) <3508> EV:M CMAPISession::CreateMapiSession()
100 21:46:17.631  [5176] (ArchiveTask) <3508> EV:M CMAPISession::CMS() - Calling CreateProfileAndSession
101 21:46:17.631  [5176] (ArchiveTask) <3508> EV:M CMailboxHelper::CPAS() - ProfileName=VaultMbxAgent-CROSCO-MAIL-3508-1210189577-0-631-0
102 21:46:17.631  [5176] (ArchiveTask) <3508> EV:M CMailboxHelper::CPAS() - CreateProfile
103 21:46:17.631  [5176] (ArchiveTask) <3508> EV:M CMailboxHelper::CPAS() - CreateMsgService
104 21:46:17.694  [5176] (ArchiveTask) <3508> EV:M CMailboxHelper::CPAS() - GetMsgServiceTable
105 21:46:17.694  [5176] (ArchiveTask) <3508> EV:M CMailboxHelper::CPAS() - QueryAllRows
106 21:46:17.694  [5176] (ArchiveTask) <3508> EV:M CMailboxHelper::CPAS() - ConfigureMsgService
107 21:46:18.428  [5176] (ArchiveTask) <3508> EV:M CMailboxHelper::CPAS() - MAPILogonEx(2)
108 21:46:18.460  [5176] (ArchiveTask) <3508> EV:M CMailboxHelper::CreateProfileAndSession(VaultMbxAgent-CROSCO-MAIL-3508-1210189577-0-631-0) - Profile successfully created
109 21:46:18.460  [5176] (ArchiveTask) <3508> EV:M CMAPISession::CMS() - Calling OpenMailbox
110 21:46:18.460  [5176] (ArchiveTask) <3508> EV:M CMailboxHelper::OM() - GetMsgStoresTable
111 21:46:18.460  [5176] (ArchiveTask) <3508> EV:M CMailboxHelper::OM() - HrQueryAllRows
112 21:46:18.460  [5176] (ArchiveTask) <3508> EV:M CMailboxHelper::OM() - OpenMsgStore
113 21:46:18.506  [5176] (ArchiveTask) <3508> EV:M CMAPISession::CMS() - Get PR_MAILBOX_OWNER_ENTRYID
114 21:46:18.506  [5176] (ArchiveTask) <3508> EV:M CMAPISession::CMS() - OpenEntry(IMailUser)
115 21:46:18.506  [5176] (ArchiveTask) <3508> EV:M CMAPISession::CMS() - Get PR_EMAIL_ADDRESS
116 21:46:18.506  [5176] (ArchiveTask) <3508> EV:M CMAPISession::CMS() - Get IExchangeManageStore interface
117 21:46:18.506  [5176] (ArchiveTask) <3508> EV:M CMAPISession::CMS() - Release Mutex(1)
118 21:46:18.506  [5176] (ArchiveTask) <3508> EV:M CMAPISession::GetMapiSessionFromPool(): Exit status: 0x0
119 21:46:18.506  [5176] (ArchiveTask) <3508> EV:H :CArchivingAgent::ArchiveItem() |Getting the message store entry id of the mailbox that the message is being archived from |
120 21:46:18.522  [5176] (ArchiveTask) <3508> EV:M CPolicyTargetGroupCache::GetUsersPolicyTargetGroup - Found entry for /O=CROSCO Naftni Servisi d.o.o./OU=CROSCO/cn=Recipients/cn=temp in cache
121 21:46:18.522  [5176] (ArchiveTask) <3508> EV:M CPolicyTargetGroupCache::GetUsersPolicyTargetGroup - User [/O=CROSCO Naftni Servisi d.o.o./OU=CROSCO/cn=Recipients/cn=temp] maps to Policy [10BCF6D8FE862CF48A7C4751F0DCBF2961012p00croscovault] [Crosco Provisioning Grupa]
122 21:46:18.522  [5176] (ArchiveTask) <3508> EV:M EPC::GP - Returning Policy : [Default Exchange Mailbox Policy][1A32EBA972A38AC47A3A345F4469383861012700croscovault]
123 21:46:18.522  [5176] (ArchiveTask) <3508> EV:M CAA::GUP() - /O=CROSCO Naftni Servisi d.o.o./OU=CROSCO/cn=Recipients/cn=temp is using Policy : Default Exchange Mailbox Policy
124 21:46:18.522  [5176] (ArchiveTask) <3508> EV:H :CArchivingAgent::ArchiveItem() |Exiting routine |
125 21:46:18.522  [5176] (ArchiveTask) <3508> EV:L CArchivingAgent::ArchiveItemV35 (Exit) |<0x8004010f> |
126 21:46:18.522  [5176] (ArchiveTask) <3508> EV:M :AgentMessageDispenser::ActivateObject() |An error that we do not specifically recognize has occurred, so we'll just increment this messages retry count |
127 21:46:18.522  [5176] (ArchiveTask) <3508> EV:H :AgentMessageDispenser::ActivateObject() |Exiting routine at point A |
128 21:46:18.522  [5176] (ArchiveTask) <3508> EV:M :AgentMessageDispenser::ProcessNextMessage() |ActivateObject has returned failure |
129 21:46:18.522  [5176] (ArchiveTask) <3508> EV:M :AgentMessageDispenser::ProcessNextMessage() |Activate object returned with status AGENTS_E_DISPRETRY. The retry count will be incremented, and the message reposted to the end of the queue |
130 21:46:18.553  [5176] (ArchiveTask) <2928> EV:M :AgentMessageDispenser::ProcessNextMessage() |Retrieved a message successfully from the queue |
131 21:46:18.553  [5176] (ArchiveTask) <2928> EV:M :AgentMessageDispenser::ProcessNextMessage() |Read new message or a message that is within its retry limit (). |About to process the message body |
132 21:46:18.553  [5176] (ArchiveTask) <2928> EV:H :AgentMessageDispenser::ActivateObject() |Entering routine |
133 21:46:18.553  [5176] (ArchiveTask) <2928> EV:M :AgentMessageDispenser::ActivateObject() |Message type indicator = MsgID_ArchiveItemV35. |Will fall through to be handled by the case for MsgID_ArchiveItemV35Imp |
134 21:46:18.553  [5176] (ArchiveTask) <2928> EV:M :AgentMessageDispenser::ActivateObject() |Message type indicator = MsgID_ArchiveItemV35Imp. |Will fall through to be handled by the case for MsgID_ArchiveItemV35ImpImp |
135 21:46:18.553  [5176] (ArchiveTask) <2928> EV:M :AgentMessageDispenser::ActivateObject() |Message type indicator = MsgID_ArchiveItemImp |
136 21:46:18.553  [5176] (ArchiveTask) <2928> EV:M (BlacklistedDLs) 'BlacklistedDLs' registry key not found. No DLs will be blacklisted.
137 21:46:18.553  [5176] (ArchiveTask) <2928> EV:L :AgentMessageDispenser::ActivateObject() |Called server side object, with arguments: |m_pIArchivingAgentV35->ArchiveItemV35(ClientID = "",|  TransactionID = "6307B2ABE4CF4937B229758755D7515",|  m_pIArchivableItem,|  ArchiveID = "11615B4648612E64AB719AE56F2E69D161110000croscovault",|  m_pILocation,|  m_pIShortcutAccessor,|  ExchangeSystem = "CROSCO-MAIL",|  RetentionCategory = "177676B5127C18A48A0C71DAFDE73DFBF1b10000croscovault",|  NULL,|  nRetryCount = 2,|  NULL,|  CallerSID,|  isARearchive = 0, | CallerIsAdministrator = 0);| |
138 21:46:18.553  [5176] (ArchiveTask) <2928> EV:L CArchivingAgent::ArchiveItemV35 (Entry) |
139 21:46:18.553  [5176] (ArchiveTask) <2928> EV:M EPC::GDP - Returning Default Policy : [Default Exchange Mailbox Policy][1A32EBA972A38AC47A3A345F4469383861012700croscovault]
140 21:46:18.553  [5176] (ArchiveTask) <2928> EV:M CPolicyTargetGroupCache::GetPolicyTargetGroupCache - Returning existing instance of cache(2)
141 21:46:18.553  [5176] (ArchiveTask) <2928> EV:M CArchivingAgent::InitialiseManualArchiveSettings
142 21:46:18.553  [5176] (ArchiveTask) <2928> EV:H :CArchivingAgent::ArchiveItem() |Getting a MAPI session from the session pool |
 

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143 21:46:18.553  [5176] (ArchiveTask) <2928> EV:M CMAPISession::GetMapiSessionFromPool(AdditionalFlags = 0)
144 21:46:18.553  [5176] (ArchiveTask) <2928> EV:M CMAPISession::CreateMapiSession()
145 21:46:18.553  [5176] (ArchiveTask) <2928> EV:M CMAPISession::CMS() - Calling CreateProfileAndSession
146 21:46:18.553  [5176] (ArchiveTask) <2928> EV:M CMailboxHelper::CPAS() - ProfileName=VaultMbxAgent-CROSCO-MAIL-2928-1210189578-0-553-0
147 21:46:18.553  [5176] (ArchiveTask) <2928> EV:M CMailboxHelper::CPAS() - CreateProfile
148 21:46:18.569  [5176] (ArchiveTask) <2928> EV:M CMailboxHelper::CPAS() - CreateMsgService
149 21:46:18.631  [5176] (ArchiveTask) <2928> EV:M CMailboxHelper::CPAS() - GetMsgServiceTable
150 21:46:18.631  [5176] (ArchiveTask) <2928> EV:M CMailboxHelper::CPAS() - QueryAllRows
151 21:46:18.631  [5176] (ArchiveTask) <2928> EV:M CMailboxHelper::CPAS() - ConfigureMsgService
152 21:46:19.632  [5176] (ArchiveTask) <2928> EV:M CMailboxHelper::CPAS() - MAPILogonEx(2)
153 21:46:19.694  [5176] (ArchiveTask) <2928> EV:M CMailboxHelper::CreateProfileAndSession(VaultMbxAgent-CROSCO-MAIL-2928-1210189578-0-553-0) - Profile successfully created
154 21:46:19.694  [5176] (ArchiveTask) <2928> EV:M CMAPISession::CMS() - Calling OpenMailbox
155 21:46:19.694  [5176] (ArchiveTask) <2928> EV:M CMailboxHelper::OM() - GetMsgStoresTable
156 21:46:19.694  [5176] (ArchiveTask) <2928> EV:M CMailboxHelper::OM() - HrQueryAllRows
157 21:46:19.694  [5176] (ArchiveTask) <2928> EV:M CMailboxHelper::OM() - OpenMsgStore
158 21:46:19.741  [5176] (ArchiveTask) <2928> EV:M CMAPISession::CMS() - Get PR_MAILBOX_OWNER_ENTRYID
159 21:46:19.741  [5176] (ArchiveTask) <2928> EV:M CMAPISession::CMS() - OpenEntry(IMailUser)
160 21:46:19.741  [5176] (ArchiveTask) <2928> EV:M CMAPISession::CMS() - Get PR_EMAIL_ADDRESS
161 21:46:19.741  [5176] (ArchiveTask) <2928> EV:M CMAPISession::CMS() - Get IExchangeManageStore interface
162 21:46:19.741  [5176] (ArchiveTask) <2928> EV:M CMAPISession::CMS() - Release Mutex(1)
163 21:46:19.741  [5176] (ArchiveTask) <2928> EV:M CMAPISession::GetMapiSessionFromPool(): Exit status: 0x0
164 21:46:19.741  [5176] (ArchiveTask) <2928> EV:H :CArchivingAgent::ArchiveItem() |Getting the message store entry id of the mailbox that the message is being archived from |
165 21:46:19.741  [5176] (ArchiveTask) <2928> EV:M CPolicyTargetGroupCache::GetUsersPolicyTargetGroup - Found entry for /O=CROSCO Naftni Servisi d.o.o./OU=CROSCO/cn=Recipients/cn=temp in cache
166 21:46:19.741  [5176] (ArchiveTask) <2928> EV:M CPolicyTargetGroupCache::GetUsersPolicyTargetGroup - User [/O=CROSCO Naftni Servisi d.o.o./OU=CROSCO/cn=Recipients/cn=temp] maps to Policy [10BCF6D8FE862CF48A7C4751F0DCBF2961012p00croscovault] [Crosco Provisioning Grupa]
167 21:46:19.741  [5176] (ArchiveTask) <2928> EV:M EPC::GP - Returning Policy : [Default Exchange Mailbox Policy][1A32EBA972A38AC47A3A345F4469383861012700croscovault]
168 21:46:19.741  [5176] (ArchiveTask) <2928> EV:M CAA::GUP() - /O=CROSCO Naftni Servisi d.o.o./OU=CROSCO/cn=Recipients/cn=temp is using Policy : Default Exchange Mailbox Policy
169 21:46:19.757  [5176] (ArchiveTask) <2928> EV:H :CArchivingAgent::ArchiveItem() |Exiting routine |
170 21:46:19.757  [5176] (ArchiveTask) <2928> EV:L CArchivingAgent::ArchiveItemV35 (Exit) |<0x8004010f> |
171 21:46:19.757  [5176] (ArchiveTask) <2928> EV:M :AgentMessageDispenser::ActivateObject() |An error that we do not specifically recognize has occurred, so we'll just increment this messages retry count |
172 21:46:19.757  [5176] (ArchiveTask) <2928> EV:H :AgentMessageDispenser::ActivateObject() |Exiting routine at point A |
173 21:46:19.757  [5176] (ArchiveTask) <2928> EV:M :AgentMessageDispenser::ProcessNextMessage() |ActivateObject has returned failure |
174 21:46:19.757  [5176] (ArchiveTask) <2928> EV:M :AgentMessageDispenser::ProcessNextMessage() |Activate object returned with status AGENTS_E_DISPRETRY. The retry count will be incremented, and the message reposted to the end of the queue |
175 21:46:19.788  [5176] (ArchiveTask) <5224> EV:M :AgentMessageDispenser::ProcessNextMessage() |Retrieved a message successfully from the queue |
176 21:46:19.788  [5176] (ArchiveTask) <5224> EV:M :AgentMessageDispenser::ProcessNextMessage() |Read new message or a message that is within its retry limit (). |About to process the message body |
177 21:46:19.788  [5176] (ArchiveTask) <5224> EV:H :AgentMessageDispenser::ActivateObject() |Entering routine |
178 21:46:19.788  [5176] (ArchiveTask) <5224> EV:M :AgentMessageDispenser::ActivateObject() |Message type indicator = MsgID_ArchiveItemV35. |Will fall through to be handled by the case for MsgID_ArchiveItemV35Imp |
179 21:46:19.788  [5176] (ArchiveTask) <5224> EV:M :AgentMessageDispenser::ActivateObject() |Message type indicator = MsgID_ArchiveItemV35Imp. |Will fall through to be handled by the case for MsgID_ArchiveItemV35ImpImp |
180 21:46:19.788  [5176] (ArchiveTask) <5224> EV:M :AgentMessageDispenser::ActivateObject() |Message type indicator = MsgID_ArchiveItemImp |
181 21:46:19.788  [5176] (ArchiveTask) <5224> EV:M (BlacklistedDLs) 'BlacklistedDLs' registry key not found. No DLs will be blacklisted.
182 21:46:19.788  [5176] (ArchiveTask) <5224> EV:L :AgentMessageDispenser::ActivateObject() |Called server side object, with arguments: |m_pIArchivingAgentV35->ArchiveItemV35(ClientID = "",|  TransactionID = "6307B2ABE4CF4937B229758755D7515",|  m_pIArchivableItem,|  ArchiveID = "11615B4648612E64AB719AE56F2E69D161110000croscovault",|  m_pILocation,|  m_pIShortcutAccessor,|  ExchangeSystem = "CROSCO-MAIL",|  RetentionCategory = "177676B5127C18A48A0C71DAFDE73DFBF1b10000croscovault",|  NULL,|  nRetryCount = 3,|  NULL,|  CallerSID,|  isARearchive = 0, | CallerIsAdministrator = 0);| |
183 21:46:19.788  [5176] (ArchiveTask) <5224> EV:L CArchivingAgent::ArchiveItemV35 (Entry) |
184 21:46:19.788  [5176] (ArchiveTask) <5224> EV:M EPC::GDP - Returning Default Policy : [Default Exchange Mailbox Policy][1A32EBA972A38AC47A3A345F4469383861012700croscovault]
185 21:46:19.788  [5176] (ArchiveTask) <5224> EV:M CArchivingAgent::InitialiseManualArchiveSettings
186 21:46:19.788  [5176] (ArchiveTask) <5224> EV:H :CArchivingAgent::ArchiveItem() |Getting a MAPI session from the session pool |
187 21:46:19.788  [5176] (ArchiveTask) <5224> EV:M CMAPISession::GetMapiSessionFromPool(AdditionalFlags = 0)
188 21:46:19.788  [5176] (ArchiveTask) <5224> EV:M CMAPISession::GetMapiSessionFromPool(): abandoning default system profile & session
189 21:46:19.788  [5176] (ArchiveTask) <5224> EV:M CMAPISession::CloseMapiSession - Entry
190 21:46:19.788  [5176] (ArchiveTask) <5224> EV:M CMAPISession::CloseMapiSession - [1]
191 21:46:19.803  [5176] (ArchiveTask) <5224> EV:M CMAPISession::CloseMapiSession - [2]
192 21:46:19.803  [5176] (ArchiveTask) <5224> EV:M CMAPISession::CloseMapiSession()->Logoff(): VaultMbxAgent-CROSCO-MAIL-5224-1210189576-0-663-0
193 21:46:19.803  [5176] (ArchiveTask) <5224> EV:M CMAPISession::CloseMapiSession - [3]
194 21:46:19.803  [5176] (ArchiveTask) <5224> EV:M CMAPISession::CreateMapiSession()
195 21:46:19.803  [5176] (ArchiveTask) <5224> EV:M CMAPISession::CMS() - Calling CreateProfileAndSession
196 21:46:19.835  [5176] (ArchiveTask) <5224> EV:M CMailboxHelper::CreateProfileAndSession(VaultMbxAgent-CROSCO-MAIL-5224-1210189576-0-663-0) - Profile successfully reused
197 21:46:19.835  [5176] (ArchiveTask) <5224> EV:M CMailboxHelper::CreateProfileAndSession(VaultMbxAgent-CROSCO-MAIL-5224-1210189576-0-663-0) - Profile successfully created
198 21:46:19.835  [5176] (ArchiveTask) <5224> EV:M CMAPISession::CMS() - Calling OpenMailbox
199 21:46:19.835  [5176] (ArchiveTask) <5224> EV:M CMailboxHelper::OM() - GetMsgStoresTable
200 21:46:19.835  [5176] (ArchiveTask) <5224> EV:M CMailboxHelper::OM() - HrQueryAllRows
201 21:46:19.835  [5176] (ArchiveTask) <5224> EV:M CMailboxHelper::OM() - OpenMsgStore
202 21:46:19.866  [5176] (ArchiveTask) <5224> EV:M CMAPISession::CMS() - Get PR_MAILBOX_OWNER_ENTRYID
203 21:46:19.866  [5176] (ArchiveTask) <5224> EV:M CMAPISession::CMS() - OpenEntry(IMailUser)
204 21:46:19.866  [5176] (ArchiveTask) <5224> EV:M CMAPISession::CMS() - Get PR_EMAIL_ADDRESS
205 21:46:19.866  [5176] (ArchiveTask) <5224> EV:M CMAPISession::CMS() - Get IExchangeManageStore interface
 

Marko_Toma
Level 3
Partner
206 21:46:19.866  [5176] (ArchiveTask) <5224> EV:M CMAPISession::CMS() - Release Mutex(1)
207 21:46:19.866  [5176] (ArchiveTask) <5224> EV:M CMAPISession::GetMapiSessionFromPool(): Exit status: 0x0
208 21:46:19.866  [5176] (ArchiveTask) <5224> EV:H :CArchivingAgent::ArchiveItem() |Getting the message store entry id of the mailbox that the message is being archived from |
209 21:46:19.882  [5176] (ArchiveTask) <5224> EV:M CPolicyTargetGroupCache::GetUsersPolicyTargetGroup - Found entry for /O=CROSCO Naftni Servisi d.o.o./OU=CROSCO/cn=Recipients/cn=temp in cache
210 21:46:19.882  [5176] (ArchiveTask) <5224> EV:M CPolicyTargetGroupCache::GetUsersPolicyTargetGroup - User [/O=CROSCO Naftni Servisi d.o.o./OU=CROSCO/cn=Recipients/cn=temp] maps to Policy [10BCF6D8FE862CF48A7C4751F0DCBF2961012p00croscovault] [Crosco Provisioning Grupa]
211 21:46:19.882  [5176] (ArchiveTask) <5224> EV:M EPC::GP - Returning Policy : [Default Exchange Mailbox Policy][1A32EBA972A38AC47A3A345F4469383861012700croscovault]
212 21:46:19.882  [5176] (ArchiveTask) <5224> EV:M CAA::GUP() - /O=CROSCO Naftni Servisi d.o.o./OU=CROSCO/cn=Recipients/cn=temp is using Policy : Default Exchange Mailbox Policy
213 21:46:19.882  [5176] (ArchiveTask) <5224> EV:M CArchivingAgent::ArchiveItemV35 - lpUserMDB->OpenEntry failed hr = [8004010f].|
214 21:46:19.897  [5176] (ArchiveTask) <5224> EV~W Event ID: 3288 A problem has occurred while archiving a message. |The archived item was not found or is no longer archive pending.   | |Task: Exchange Mailbox Archiving Task for CROSCO-MAIL |Message Title: [Not Available] |Users mailbox dn: /O=CROSCO Naftni Servisi d.o.o./OU=CROSCO/cn=Recipients/cn=temp |Internal reference: CArchivingAgent::ArchiveItemV35 |
215 21:46:19.897  [5176] (ArchiveTask) <5224> EV:H :CArchivingAgent::ArchiveItem() |Something has gone wrong. Calling OperationFailed to undo the Marked For Archive status on the message |
216 21:46:19.897  [5176] (ArchiveTask) <5224> EV:M EPC::GDP - Returning Default Policy : [Default Exchange Mailbox Policy][1A32EBA972A38AC47A3A345F4469383861012700croscovault]
217 21:46:19.897  [5176] (ArchiveTask) <5224> EV:H :CArchivingAgent::OperationFailed() |Entering routine |
218 21:46:19.897  [5176] (ArchiveTask) <5224> EV:H :CArchivingAgent::OperationFailed() |Getting a MAPI session from the session pool |
219 21:46:19.897  [5176] (ArchiveTask) <5224> EV:M CMAPISession::GetMapiSessionFromPool(AdditionalFlags = 0)
220 21:46:19.897  [5176] (ArchiveTask) <5224> EV:M CMAPISession::GetMapiSessionFromPool(): abandoning default system profile & session
221 21:46:19.897  [5176] (ArchiveTask) <5224> EV:M CMAPISession::CloseMapiSession - Entry
222 21:46:19.897  [5176] (ArchiveTask) <5224> EV:M CMAPISession::CloseMapiSession - [1]
223 21:46:19.897  [5176] (ArchiveTask) <5224> EV:M CMAPISession::CloseMapiSession - [2]
224 21:46:19.897  [5176] (ArchiveTask) <5224> EV:M CMAPISession::CloseMapiSession()->Logoff(): VaultMbxAgent-CROSCO-MAIL-5224-1210189576-0-663-0
225 21:46:19.897  [5176] (ArchiveTask) <5224> EV:M CMAPISession::CloseMapiSession - [3]
226 21:46:19.897  [5176] (ArchiveTask) <5224> EV:M CMAPISession::CreateMapiSession()
227 21:46:19.897  [5176] (ArchiveTask) <5224> EV:M CMAPISession::CMS() - Calling CreateProfileAndSession
228 21:46:19.944  [5176] (ArchiveTask) <5224> EV:M CMailboxHelper::CreateProfileAndSession(VaultMbxAgent-CROSCO-MAIL-5224-1210189576-0-663-0) - Profile successfully reused
229 21:46:19.944  [5176] (ArchiveTask) <5224> EV:M CMailboxHelper::CreateProfileAndSession(VaultMbxAgent-CROSCO-MAIL-5224-1210189576-0-663-0) - Profile successfully created
230 21:46:19.944  [5176] (ArchiveTask) <5224> EV:M CMAPISession::CMS() - Calling OpenMailbox
231 21:46:19.944  [5176] (ArchiveTask) <5224> EV:M CMailboxHelper::OM() - GetMsgStoresTable
232 21:46:19.944  [5176] (ArchiveTask) <5224> EV:M CMailboxHelper::OM() - HrQueryAllRows
233 21:46:19.944  [5176] (ArchiveTask) <5224> EV:M CMailboxHelper::OM() - OpenMsgStore
234 21:46:19.975  [5176] (ArchiveTask) <5224> EV:M CMAPISession::CMS() - Get PR_MAILBOX_OWNER_ENTRYID
235 21:46:19.991  [5176] (ArchiveTask) <5224> EV:M CMAPISession::CMS() - OpenEntry(IMailUser)
236 21:46:19.991  [5176] (ArchiveTask) <5224> EV:M CMAPISession::CMS() - Get PR_EMAIL_ADDRESS
237 21:46:19.991  [5176] (ArchiveTask) <5224> EV:M CMAPISession::CMS() - Get IExchangeManageStore interface
238 21:46:19.991  [5176] (ArchiveTask) <5224> EV:M CMAPISession::CMS() - Release Mutex(1)
239 21:46:19.991  [5176] (ArchiveTask) <5224> EV:M CMAPISession::GetMapiSessionFromPool(): Exit status: 0x0
240 21:46:19.991  [5176] (ArchiveTask) <5224> EV:H :CArchivingAgent::OperationFailed() |Return the MAPI session to the session pool |
241 21:46:19.991  [5176] (ArchiveTask) <5224> EV:H :CArchivingAgent::OperationFailed() |Exiting routine |
242 21:46:19.991  [5176] (ArchiveTask) <5224> EV:H :CArchivingAgent::ArchiveItem() |Exiting routine |
243 21:46:19.991  [5176] (ArchiveTask) <5224> EV:L CArchivingAgent::ArchiveItemV35 (Exit) |<0x8004010f> |
244 21:46:20.007  [5176] (ArchiveTask) <5224> EV:M :AgentMessageDispenser::ActivateObject() |An error that we do not specifically recognize has occurred, so we'll just increment this messages retry count |
245 21:46:20.007  [5176] (ArchiveTask) <5224> EV:H :AgentMessageDispenser::ActivateObject() |Exiting routine at point A |
246 21:46:20.007  [5176] (ArchiveTask) <5224> EV:M :AgentMessageDispenser::ProcessNextMessage() |ActivateObject has returned failure |
247 21:46:20.007  [5176] (ArchiveTask) <5224> EV:M :AgentMessageDispenser::ProcessNextMessage() |Activate object returned with status AGENTS_E_DISPRETRY. The retry count will be incremented, and the message reposted to the end of the queue |
248 21:46:20.007  [5176] (ArchiveTask) <5224> EV:M :AgentMessageDispenser::ProcessNextMessage() |Exceeded the maximum retry count for this message (4). |Will write to the event log. |
249 21:46:20.022  [5176] (ArchiveTask) <5224> EV~W Event ID: 2270 A queued operation exceeded the retry count and has been discarded|m_pIArchivingAgentV35->ArchiveItemV35(ClientID = "",|  TransactionID = "6307B2ABE4CF4937B229758755D7515",|  m_pIArchivableItem,|  ArchiveID = "11615B4648612E64AB719AE56F2E69D161110000croscovault",|  m_pILocation,|  m_pIShortcutAccessor,|  ExchangeSystem = "CROSCO-MAIL",|  RetentionCategory = "177676B5127C18A48A0C71DAFDE73DFBF1b10000croscovault",|  NULL,|  nRetryCount = 3,|  NULL,|  CallerSID,|  isARearchive = 0, | CallerIsAdministrator = 0);|HRESULT: 0x8004010F |
**** DTrace exit - log terminated
 
 
 
I Event viewer  there are two more warnings but I don´t thing they are related to this problem:
 
Log 1:
Type: Warning
User: N/A
Source: Enterprise Vault
Category: Admin Service
Event ID: 4127
Description:
Failed to open the service, Windows CardSpace.
 Subsequent attempts will be made each time the Admin Service is started up.
For more information, see Help and Support Center at http://evevent.symantec.com/rosetta/showevent.asp
 
Log 2:
Type: Warning
User: N/A
Source: Enterprise Vault
Category: Directory Service
Event ID: 8599
Description:
Enterprise Vault has checked the following third-party registry setting and found it does not match the third-party's recommendation.
Reference : http://support.microsoft.com/default.aspx?scid=kb;EN-US;312362
Key : HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Session Manager\Memory Management
Value Name : PoolUsageMaximum
Found 1/0 : 0
Value : 0
To achieve best performance from Enterprise Vault, consider setting this value in accordance with the recommendations.
For more information, see Help and Support Center at http://evevent.symantec.com/rosetta/showevent.asp
 
 
 
Any help is appreciated because I don´t know what else to do.
 
regards,
 
Marko Toma