cancel
Showing results for 
Search instead for 
Did you mean: 

EV 6 SP4 - EVPM Problems

Scott_Lewis_2
Level 4
I have been having a lot of problems since installing EV6 SP4 with EVPM.  Before installing SP4 I used EVPM scripts to enable accounts and set retention on specific folders.  I use LPAD queries to determine what users would get enabled and assign specific settings at the folder level.  All was working well until I installed SP4.  Now when I run a EVPM that uses LPAD the process begins to run then slows to a halt each time after a random number of users.  When the process stops I get the following error in the EV Event Log:  I have run Dtrace but it does not show any errors it just comes to a stop.  I have had a ticket open with Support regarding problems with  SP4 but so far nothing has been resolved.  Are others seeing the same problems?  Thanks for any help with this issue.
 
 
 
Event Type: Error
Event Source: Enterprise Vault
Event Category: Agent Client Broker
Event ID: 4165
Date:  5/2/2007
Time:  6:27:45 PM
User:  N/A
Computer: CPAMHQ-EV01
Description:
An unhandled exception has been raised.
 
Command Line:        "C:\Program Files\Enterprise Vault\AgentClientBroker.exe" -Embedding
Process Id:          4756
Thread Id:           7764
Exception Id:        0xc0000264
Instruction Address: 7c84cab7 (0001:0004bab7) C:\WINDOWS\system32\ntdll.dll
Stack Trace:
<7c84cab7 RtlpNotOwnerCriticalSection+b0>
<7c84cd84 RtlpNotOwnerCriticalSection+37d>
<35f72505 DDCS_Leave+16>
<35f757fc REFTRACK_AddRef+18>
<35f7673d FOpenThreadImpersonationToken+ab0>
<35f7662e FOpenThreadImpersonationToken+9a1>
 
Stack Trace(basic):
<7c84cab7 (0001:0004BAB7) C:\WINDOWS\system32\ntdll.dll>
<7c84cd84 (0001:0004BD84) C:\WINDOWS\system32\ntdll.dll>
<35f72505 (0001:00001505) C:\Program Files\Common Files\SYSTEM\MSMAPI\1033\MSMAPI32.DLL>
<35f757fc (0001:000047FC) C:\Program Files\Common Files\SYSTEM\MSMAPI\1033\MSMAPI32.DLL>
<35f7673d (0001:0000573D) C:\Program Files\Common Files\SYSTEM\MSMAPI\1033\MSMAPI32.DLL>
<35f7662e (0001:0000562E) C:\Program Files\Common Files\SYSTEM\MSMAPI\1033\MSMAPI32.DLL>
 
Registers:           EAX:77e9951c EBX:00000000 ECX:0432fe88 EDX:7c82ed54 ESI:0400e000 EDI:0400dffc CS:EIP:35b7001b:7c84cab7 SS:ESP:40a0023:0432feb4 EBP:0432fedc DS:7c820023  ES:4320023  FS:128003b  GS:7c830000 Flags:00000202
 
An exception is raised when a process encounters an unexpected fault.
For more information, see Help and Support Center at http://evevent.veritas.com/rosetta/showevent.asp
0 REPLIES 0