EV 8.0 Outlook Supported Version

[fasoy]

Is outlook XP supported in EV 8.0 SP 2 / SP3? Or only 2003/ 2007 clients supported?

[Rob_Wilcox1]

Only Outlook 2003 and Outlook 2007 are supported in the EV 8 Outlook Add-in.

[JesusWept3 · Accepted solution]

Yup, you'll have to use ev2007 add in for your outlook 2002 clients, which is still compatible with ev8, you just won't get the benefits of vault cache and virtual vault etc

[fasoy]

Is this configuration supported by Symantec, outlook XP with EV 2007 version of add-in?

[Rob_Wilcox1]

To Fasoy,

Yes it is.  See the Compatibility Charts on page 39 for the client side Outlook version support.

[Chris_Mack]

Hello Rob,

I have read the compatibility charts Pages 9, 10 and 39 and would like to clarify the following scenario please.

The client version is Outlook 2000 with EV 7.5 add-ins. 
Offline vault is configured and enabled for all clients.
We plan to upgrade to EV 8 in the very near future


From what I can gather, Cache vault is not supported on 7.5 Add-ins.
With Outlook 2000 we are limited anyway to maintaining this version of the add-ins. (Version 8 cannot be installed)

Question -
Will an upgrade to EV 8 SP 3 effect the current functionality with Offline Vault on the clients?
Is 7.5 add-ins fully backward compatible (specfically the existing Offine Vault funtionality) with EV 8 SP 3

Best Regards

Chris

 

[JesusWept3]

Offline Vault will still function through registry keys as its just download.asp and purely client side
however EV8 clients Vault Cache will not function with EV2007 server

What i will say though is although its technically supported, i doubt you will be able to get any fixes from symantec regarding outlook 2000 functionality due to the fact that its end of lifed from microsofts side

[Rob_Wilcox1]

JW2 is pretty much correct.

I think it's just a matter of pushing hard to get the Outlook clients upgraded to Outlook 2003+.

[Chris_Mack]

Thanks Guys,

Info much appreciated

Best Regards
Chris

[Rob_Wilcox1]

 You're welcome.