We have a handful of users in Europe that work out of another company's office. While they have domain accounts for our company's domain, because they are physically located in the office of another company, they logon to their PCs with domain accounts from that other company.
We have an IPsec VPN configured with this other company, as well as a Two-way Transitive Forest Trust with their domain, so that they can access resources in our office here. The users are thus able to use Outlook to connect directly to our Exchange server here in the States - they enter their credentials for our domain and are in. However, the EV Archive Explorer does not work.
I'm guessing this is due to the fact that even though they are logged into Outlook with an account that has access to their Vault, the Enterprise Vault client is using the security context of the user logged onto the PC, which does not have access to the EV archive. I've tried giving the other domain account permissions to the user's Vault, but while EV does list the other domain in the permissions on their mailbox archive, when selected it does not show any users.
I'm wondering if there are any additional permissions I need to grant the users from the other domain or something else that I can do to get this working. Thanks.
