03-15-2013 09:52 AM
Hi,
EV10.0.1 FSA Recall large number of files fails for Normal users, works fine for admins
We have Bypass recall limit for admins set to 1
RecallLimitTimeInterval - 10
And RecallLimitMaxRecalls to - 5000
When a normal user tries to copy a folder with large number of archived files it fails with erro but works fine for Administrators
Any idea pelase?
Many Thanks
Solved! Go to Solution.
03-15-2013 01:50 PM
Ah, now we have a real question :)
While there is not a way to disable the recall limit entirely, you can render it effectively impotent by setting RecallLimitTimeInterval very low. Setting it to 1 means that it will only trigger the limit if it is reached in a single second; even with RecallLimitMaxRecalls at the default 20, this is unlikely to happen (20 files recalled in one second). On a very powerful system, you could increase RecallLimitMaxRecalls to 100 to make the limit even less likely to be reached (100 files recalled inside one second). This has been successfully tested recalling 1,000 files using RecallLimitTimeInterval = 1 and RecallLimitMaxRecalls = 20 (default).
http://www.symantec.com/business/support/index?page=content&id=TECH47861
03-15-2013 11:55 AM
You have already answered your own question.
You have set BypassRecallLimitForAdmins which ignores the limits for Administrator users.
Cheers
Michel
03-15-2013 01:24 PM
Well as I said it works fine for admins. But normal users are having problem.
Is there any way to bypass recall limit for users who is not an admin on that file server?
Or what do we set these to, so that normal users can copy a folder with large number of archived items without any issue.
RecallLimitTimeInterval - 10
And RecallLimitMaxRecalls to - 5000
03-15-2013 01:50 PM
Ah, now we have a real question :)
While there is not a way to disable the recall limit entirely, you can render it effectively impotent by setting RecallLimitTimeInterval very low. Setting it to 1 means that it will only trigger the limit if it is reached in a single second; even with RecallLimitMaxRecalls at the default 20, this is unlikely to happen (20 files recalled in one second). On a very powerful system, you could increase RecallLimitMaxRecalls to 100 to make the limit even less likely to be reached (100 files recalled inside one second). This has been successfully tested recalling 1,000 files using RecallLimitTimeInterval = 1 and RecallLimitMaxRecalls = 20 (default).
http://www.symantec.com/business/support/index?page=content&id=TECH47861
03-15-2013 01:58 PM
Hmmm we have tried that and for some reason no effect.
We have two node cluster. And several active virtual file servers spread across those two nodes.
We have Placeholder service running on both nodes but not as a clusterresource.
Registry keys are set in both Cluster nodes.
But still normal users having issue.
Very interesting technote, any recent document about that regkey doesn't mention about anything over 100 will result in the defualt 20 value!!!
03-19-2013 11:21 PM
Yes, this is true and have resolved my issue in recalling large size files from the EV vault store.