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EV7.0sp1 Billing Info bug?

Micah_Wyenn
Level 6
Hey all,
Has anybody else noticed that the billing information on newly enabled accounts isn't getting auto-filled in? I wanted to double check with the world before I started escalating bugs. I've seen this at 2 clients now.

micah
1 ACCEPTED SOLUTION

Accepted Solutions

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified
Micah, I had my 7.0 image up when I tested early! Silly me. :)

http://support.veritas.com/docs/287803

It also applies to sp4 for EV 6.0

You can subscribe to this technote to be updated when it changes.

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4 REPLIES 4

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified
When I go through the wizard it defaults to the windows account that owns the mailbox radial button.

How are you enabling?

Leo_Wan
Level 5
I got the same symptom with EV7 SP1. When enable the mailbox archiving, the billing info say "No Billing Account". I just follow the very standard procedure to enable the mailbox from the VAC.

Micah_Wyenn
Level 6
Turns out it's a documented bug...so watch out ya'll. Here's the info I've gotten from my wise backchannel resources to date:

There seems to be a bug in EV 7.0 SP1 regarding setting a billing account.

If you automatically enable a mailbox the billing account information is not set
If you manually enable a mailbox and leave the billing account set as the default which is �The mailbox�s primary account� , then billing account information will not be set


The only way the information seems to be set is if you manually enable a mailbox and browse to and select the account you want to bill usage to, then it will be set


The problem has been noted as a bug, and is being researched.

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified
Micah, I had my 7.0 image up when I tested early! Silly me. :)

http://support.veritas.com/docs/287803

It also applies to sp4 for EV 6.0

You can subscribe to this technote to be updated when it changes.