EV9 FSA and Bulk Restore problems

[BoTho]

Hi all ..

We need to do a restore of all archived files from a FS ..

Unfortunately, the index is broken and there is no good backup ..

We have tried to repair the index using the Symantec Support but not succeeded ..

FSAUTILIY Bulk Restore should be the solution but this requires a functional index and we have not ..

It works to restore files via Windows Explorer so the connection is left for all archived files ..

How do we do to restore all archived files in the easiest way?

There are many files; O)

regards

/Bo

[TonySterling · Accepted solution]

So the old way before FSAUtility was to do a mass recall.

You could initiate a mass recall using the advanced option in XP too 'Seach Tape Backup'
However if you are using placeholder you will have to run this as an admin user and ensure that you have the following regkey's set on the file server:

HKLM\software\kvs\enterprise vault\FSA\placeholderservice----
BypassrecallLimitsForAdmins = 1

RevertItemsToPlaceholders = 0 - This setting stops items from reverting back to a placeholder after 20 minutes.

Restart placeholder service for the settings to be effective.

If you are using XP SXP1/2, then right click on the folder in question through Window's Explorer and Search.
Then select advanced options on the right hand pane. You should have the option in there with a check box
that needs to be clicked. Just search for some text withing all the doc's.

An alternative is to use an Anti-Virus scan that does recall placeholders.

[AWMorris]

I may be off base here, but I don't recall Bulk Recall requiring a functional index.  Is that documented in the Utilities Guide?