a customer have a problem that since a few weeks new items in public folder will not be archived. When I run the archiving task in report mode it shows me no items to archive. How can I troubleshoot this issue? When I start Outlook with EV System Mailbox I cant see the Public Folders (permissions were not changed so I dont think there are any folderpermissions necessary or?)
Just so that you know it's nothing something odd with 10.0.3 :
And this is a new PF, with new items copied to it, and then the new PF task run against it with a 0 day policy:
Not sure whether this has been asked already ...
- What version of Exchange is this?
- Is there any replica PF's involved or is this a non-replicated public folder?
- If you create an Outlook profile for the Vault Service Account on the EV server, and open Outlook, can you browse to your PF target, and open items?
- What sort of permissions does the Vault Service Account have on the top level of the PF hierarchy? For me, using Exchange 2003, I have to check this with Exchange System Manager on the EV server. [And my Vault Service Account has full control]