EVPM disabling a mailbox problem

[torgeir]

hi i'm trying to disable, export and zap mailboxes from the vault with this guide: http://98.129.119.162/connect/articles/process-disbale-users-mailbox-and-export-all-data but i'm getting a 0x8004011D error while using the disable .ini file. do you have any idea what could be causing the evpm query to fail? -s

[GertjanA · Accepted solution]

Hello -s

What error?
How does your ini file looks like?

Check this one : https://www-secure.symantec.com/connect/forums/evpm-syntax

GJ

[torgeir]

hi gertjan


the error is: Error - Whilst processing mailbox with dn: /ou=Our Organization/ou=Users/ou=Consultants/cn=userk [0x8004011D]


here's my ini file:

[Directory]
DirectoryComputername = evaultsvr.ourdomain.com
SiteName = EVsite
 

[Mailbox]
DistinguishedName = /ou=Our Organization/ou=Users/ou=Consultants/cn=userk
 

[Folder]
Name = Mailboxroot
Enabled = False



-s

[GertjanA]

[Directory]
DirectoryComputerName = Vaultserverthathostsdirectoryservice
Sitename = sitenamefromadminconsole

[Mailbox]
DistinguishedName = /o=organization/ou=mailboxou/cn=Recipients/cn=mailboxcname

[Folder]
Name = Mailboxroot
Zap = True

distinguished name in your ini has OU should be O at first position for organization

[Nick_White]

A run now in report mode of the Archiving Task will show you the distinguished name you should be specifying

[BravoZulu]

Here's the method I use for getting the DN (documented below) but i'm sure there's a KB article explaining this somewhere ;)

1.  Open the Vault Admin Console and go to Archives.
2.  Identify the users archive and double-click.  On the Archive Properties page go to the Advanced tab.
3.  Copy the 50 Char Archive ID at the bottom of the tab\page (ctrl + C).  Close the Archive Properties page.
4.  Highlight Archives in the left pane.  Hold Ctrl + Shift and right-click Archives.  In the sub context menu select "Find Archive or Folder..."
5.  Right-click and paste the 50 Char Archive ID into the Entry ID: box (Ctrl + V)
6.  Click Find.  The Legacy Mailbox DN: is listed in the Details below.  Copy it, then close the Find Archive dialogue box.