05-31-2021 07:05 AM
Hello everyone is riding it. I am coming to you because I have had a huge problem with enterprise vault for over a week.
Title of error:
Your search request failed.
Wait and try again. If the problem persists, contact your Enterprise Vault administrator.
we don't understand the problem. could you help us,
05-31-2021 09:14 AM
There is this not so helpful article: https://www.veritas.com/support/en_US/article.100049699
It simply says it is under investigation.
There is also this older post where it was solved: https://vox.veritas.com/t5/Enterprise-Vault/IE-11-vs-EV-12-4/td-p/862972
The solution there was:
In IIS Manager on the EV server, expand the Default Web Site and select the Search virtual directory that is listed under the EnterpriseVault virtual directory. In the right-hand pane open the Application Settings for the Search virtual directory and change the UseRestrictedSecurity option to 0.
For more details, have a look on this article: https://www.veritas.com/support/en_US/article.100014871
Can you share what version of EV you are running?
05-31-2021 10:51 AM
Thanks for your return. after checking, I realize that we already have the UseRestrictedSecurity option parameter at 0