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Event IDs 7116 and 7118 for Storage Archive - Using EMC Isilon

The_Dark_Knight
Level 4

Hello,

Working on Enterprise Vault 11.0.1 CHF 5 configured on VCS 6.1 with Windows OS 2012.

Intermittently getting events in the Event Viewer with Event ID 7116 for Storage Archive.

Earlier the errors were pointing to Credentials but now we just saw an Event ID 7118 hinting at inconsistencies between VS Partition and VS DBs.

The databases and storage partition may be in an inconsistent state.
Recommended action: Run the EVSVR utility to check the integrity of the databases.
The EVSVR operation to run is [Verify Database References].
Vaultstore Group: <Vault Store Group Name>
Vaultstore : <Vault Store Name>

Other such messages we see are...

Failed to access file '\\Isilon partitionname\VS Partition name\filename.DVSSP'.

Reason: The system cannot find the path specified. (0x80070003)
Operation: CREATE
Reference: CNTFSStorageDeviceWriter::StoreSisPart0Ex

AND

Failed to access file '\\Isilon Partition Name\Vault Store Partition Name\Filename.DVS'.

Reason: The user name or password is incorrect. (0x8007052e)
Operation: CREATE
Reference: CNTFSStorageDeviceWriter::StoreUserPart

Need ideas on troubleshooting further especially if we need to go to the Storage Team, what hints do we share with them.

 

 

 

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