Exchange 2007 SP1 + EV 2007 SP2 OWA Problem

[koray_alkan]

Dear All,

When users open Document in the left navigation bar in OWA to open Share Point Documents there is a error. Are there somebody that experienced that problem?

Here is the error:

Client Information
------------------
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; Q312461; SV1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; MS-RTC LM 8)
CPU Class: x86
Platform: Win32
System Language: tr
User Language: tr
CookieEnabled: true
Mime Types:
 
Exception Details
-----------------
Date: Tue Jan 22 11:44:59 UTC+0200 2008
Message: Object doesn't support this property or method
Url: https://company.com.tr/owa/
Line: 83
 
Call Stack
----------
(sC,oC)
 sC = 'openlocdl'
 oC = 'undefined'
 
 
Dump Event
----------
 recordset = null
 type = error
 fromElement = null
 toElement = null
 altLeft = false
 keyCode = 0
 repeat = false
 reason = 0
 behaviorCookie = 0
 contentOverflow = false
 behaviorPart = 0
 dataTransfer = null
 ctrlKey = false
 shiftLeft = false
 dataFld =
 returnValue = undefined
 qualifier =
 wheelDelta = 0
 bookmarks = null
 button = 0
 srcFilter = null
 nextPage =
 cancelBubble = false
 x = 0
 y = 0
 srcElement = null
 screenX = 56
 screenY = 230
 srcUrn =
 boundElements = [object]
 clientX = 56
 clientY = 91
 propertyName =
 shiftKey = false
 ctrlLeft = false
 offsetX = 0
 offsetY = 0
 altKey = false
 errorMessage = Object doesn't support this property or method
 errorUrl = https://company.com.tr/owa/
 errorLine = 83
 errorCharacter = 5
 errorCode = 0

[Johnnie_2]

Yep I get this too.

It's apparently a know fault that will be fixed in the next SP but there doesn't seem to be anything in the knowledgebase acknowledging the fact that it is a known error.

Please let me know if you manage to fix this, we've had to remove the document functionality from OWA for the time being, which obviously isn't great when we gave a big presentation on how users could use this

Cheers

[koray_alkan]

Hi John

Would you try this patch: http://seer.entsupport.symantec.com/docs/300400.htm

Koray

[Johnnie_2]

Thanks for your reply Koray.

I have now installed the hotfix - I did have a look at this previously but it didn't twig that this would solve this particular problem.

I have been through the constrained delegation process and added my mailbox cluster and changed the mailbox /Exchange virtual directory to Integrated windows authentication on the cluster.

Still doesn't seem to work though?

Mind you haven't rebooted the CAS servers...

Did you need to reboot?

Thanks

John

[koray_alkan]

John,

You dont have to restart the CAS, if it didnt work, there is a patch that dated 15th of February that solves this problem. Please send me private message, than i will send you the patch.

Regards

Koray