10-31-2011 08:21 AM
Hi people,
Just taken over from the old E Vault adminstrator and franticly trying to get up to speed. This morning I found the Journal mail box on the exchange server was not emptying. Restarted services and rebooted the server, checked all the services but nothing seems to be wrong then did a Dtrace (see bottom) but I still cannot see what is causing the problem? Can anyone give me a clue?
Andy
39331 14:18:40.042 [5504] (JournalTask) <6008> EV:L CStorageArchive::GetVaultStatus (Entry) |
39332 14:18:40.042 [5504] (JournalTask) <6008> EV:L CStorageArchive::GetVaultStatusData (Entry) |
39333 14:18:40.042 [5504] (JournalTask) <6008> EV:M CStorageArchive::GetVaultStatusData|Vault ID: 1EFA5011450ED2040921CC183F9A4A0361110000evsite|Status: 1|Limit Status: 0|Storage Svc: 1F4FA98740E028347B0B1C856E5C9C1CE1e10000evsite|Rollover Vault :
39334 14:18:40.042 [5504] (JournalTask) <6008> EV:M CStorageArchive::GetVaultStatusData (Exit) |Success [0] |
39335 14:18:40.042 [5504] (JournalTask) <6008> EV:L CStorageArchive::GetVaultThrottleStatus (Entry) |
39336 14:18:40.042 [5504] (JournalTask) <6008> EV:M CStorageArchive::GetVaultThrottleStatus() - StorageServiceId: 1F4FA98740E028347B0B1C856E5C9C1CE1e10000evsite | ThrottleStatus: 6
39337 14:18:40.042 [5504] (JournalTask) <6008> EV:M CStorageArchive::GetVaultThrottleStatus (Exit) |Success [0] |
39338 14:18:40.042 [5504] (JournalTask) <6008> EV:M CStorageArchive::GetVaultStatus|Modifying Vault status with throttled status|ArchiveID: 1EFA5011450ED2040921CC183F9A4A0361110000evsite|Directory Status: 1|Throttle Status: 6|
39339 14:18:40.042 [5504] (JournalTask) <6008> EV:M CStorageArchive::GetVaultStatus (Exit) |Success [0] |
39340 14:18:40.042 [5504] (JournalTask) <6008> EV:H :CArchivingAgent::IsEligibleForArchive() |Entering routine |
39341 14:18:40.042 [5504] (JournalTask) <6008> EV:L :CArchivingAgent::IsEligibleForArchive(/O=<redacted>/OU=<redacted>/CN=RECIPIENTS/CN=JOURNALMAILBOX) |The message titled: Re: 2012 is eligible for archive |
39342 14:18:40.042 [5504] (JournalTask) <6008> EV:M CJournalPart::MakeJournalPartMsg - Considering Message [Re: 2012]
39343 14:18:40.042 [5504] (JournalTask) <6008> EV:M CJournalPart::MakeJournalPartMsg - Is a E2007 Journal Message? [False]
39344 14:18:40.042 [5504] (JournalTask) <6008> EV:H :CArchivingAgent::IsEligibleForArchive() |Exiting routine |
Solved! Go to Solution.
10-31-2011 08:41 AM
What version of EV?
What version of Exchange?
How many messages are you talking about?
How old is the oldest message?
Are the items pending?
In some instances it is normal for the items to remain in the mailbox for about 5 minutes before being removed depending on your Exchange version.
10-31-2011 08:41 AM
What version of EV?
What version of Exchange?
How many messages are you talking about?
How old is the oldest message?
Are the items pending?
In some instances it is normal for the items to remain in the mailbox for about 5 minutes before being removed depending on your Exchange version.
10-31-2011 12:00 PM
Is your Journaling Vault Store set to after Backup?