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FSA Bulk Recall Slow / Queued - Stop process?

I am currently running a bulk recall of files through FSAUtility in order to migrate them to another server. The process has been running fine until last night when it appeared to stop migrating files.

I am using the fsautility command with -t -s \\Source -d \\Target -f -l 0

I attempted to re-run a folder but the XML logs stated that the files are already queued however they have not yet been migrated.

I therefore tested a folder I have not yet migrated and getting the number of files is extremely slow, has been running for 20 minutes and has queued 5 files so far.

I believe that the recall facility may have died or be stuck, so I ran a dtrace  on FSAUtility in verbose mode and all I get in the logs is similar to below:

1117033              11:56:53.396      [5980] 

1117034              11:56:53.396      [5980] 

1117035              11:56:53.755      [2692] 

1117036              11:56:53.755      [2692] 

1117037              11:56:57.421      [7144] 

1117038              11:56:57.421      [7144] 

1117039              11:56:58.653      [2036] 

1117040              11:56:58.653      [2036] 

1117041              11:57:00.510      [2192] 

1117042              11:57:00.510      [2192] 

1117043              11:57:05.907      [1724] 

1117044              11:57:05.907      [1724] 

1117045              11:57:20.665      [7084] 

1117046              11:57:20.665      [7084] 

1117047              11:57:23.098      [5984] 

1117048              11:57:23.098      [5984] 

1117049              11:57:23.410      [5980] 

1117050              11:57:23.410      [5980] 

1117051              11:57:23.769      [2692] 

1117052              11:57:23.769      [2692] 

1117053              11:57:28.699      [2036] 

1117054              11:57:28.699      [2036] 

1117055              11:57:30.930      [2192] 

1117056              11:57:30.930      [2192] 

1117057              11:57:35.953      [1724] 

1117058              11:57:35.953      [1724] 

1117059              11:57:48.932      [2768] 

1117060              11:57:48.932      [2768] 

1117061              11:57:50.851      [7084] 

1117062              11:57:50.851      [7084] 

1117063              11:57:52.770      [5320] 

1117064              11:57:52.770      [5320] 

1117065              11:57:53.144      [5984] 

1117066              11:57:53.144      [5984]

What I would like to do is stop the recall, clear the queue and start it off again but how can you stop the recall process and clear the queue?

Any suggestions on this would be much appreciated as I can't find any service that relates to this or any details on how to stop the existing recalls and clear the queue.

Thanks in advance.

1 Reply
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Re: FSA Bulk Recall Slow / Queued - Stop process?

Hi dbeattie,

You should be able to delete the checkpoint file for the operation and have it start over.  The file would be located in the C:\Program Files (x86)\Enterprise  Vault\FsaUtilityData\SHA256#GUID folder in XML format.  

Also, you may want to check fragmentation on the Vault Store DB as that may slow the process down.  

Regards,

Patrick