Hidden Mailboxes

[wilsond3010]

Is there a way to enable EV on Hidden Mailboxes.

We have some users on long term leave and there mailbox shows in the Provision Group but when I go into the enable mailboxes I cannot find them

[Alan_M]

Mailboxes need to be visible in order to be enabled within EV.

[Faxson]

There may be some registry keys that can help you.  You might want to lodge a support case and see if they can help.

Ben

..

[jgrant50]

You can execute the following SQL statement which will enable EV to see the hidden mailboxes:

USE EnterpriseVaultDirectory

UPDATE ExchangeMailboxEntry

SET MbxExchangeState = '0' WHERE MbxExchangeState = '2'

Once you run that, close and reopen the admin console - you should then be able to see the hidden mailboxes and enable them.  They will revert back to being hidden, but I'm not sure what the timeout is.

[Jason_G]

Does this allow EV to archive hidden maiboxes?  I was under the impression that was not possible..

[wilsond3010]

Haven't confirmed with what was in the mailbox itself but it did allow me to then migrate some old pst's into the mailbox

So Thanks it helped us out