How to disable Printing nag screen?

[Tom_Felts]

EV 6 SP2....latest vault extensions on client machine. In outlook, he uses his IE favorites to surf the web. When he then hits the Print button on a web page he wants to print, he gets a nag screen that says:

Enterprise Vault

The selected item will be sent to your default printer. Do
you want to continue?

Yes No


How can I disable this from coming up every time? It seems inappropriate that it would even come up at all, as he is printing from a web page viewed in outlook, and is not using any vault functionality at the time.


Thanks,

Tom Felts

[Michael_Bilsbor]

Hi,

What version of the client do you have. I know that an error like that was fixed in the V6 sp2 client (but it was for a different set of circumstanges)

[Tom_Felts]

The client is the latest...6 SP2.

[Michael_Bilsbor]

Hi,

Very strange. I suggest you log a case with Symantec support.