IPM.Schedule.meeting.request can not be archived.

[Dietmar_Deeg]

 Hello all

one of our customers has the problem, that messages with the messageclass "IPM.Schedule.meeting.request"
are not archived from the journal mailbox. Manually archiving from the inbox of a user also fails (error Nr. 3172).
All other calendar items are archived smoothly.
I checked the list of messageclasses in the site-properties. Seams OK (messageclass IPM.Appointment is listed).
I also checked the TechNote 305381. No success.
Can anybody help me?

Thanks in advance and greetings from Germany

Dietmar

[Liam_Finn1]

Is the issue with all meeting requests or just some of them coming in from outside?

Is there any event logs associated with the failure of these messages being archived?

[Rob_Wilcox1]

 Which version of EV is this? And which service pack?  What type of journaling is enabling (Envelope or normal?)

[Dietmar_Deeg]

 Hi Rob,

it's EV8 SP1. Envelope Journaling is not enabled. 

[Dietmar_Deeg]

 Yes, it's only with meeting requests. All other calendar items are archived normaly.
The eventlog shows this error:

Event Number 3172 Severity Error Application or service Agent Typical message An ArchiveMarkedItems request has failed. Mailbox: %2 Folder: %3 Error: %1

But only when i try to archive the item manualy. The journaltask creates no error in the eventlog. 

[Rob_Wilcox1]

I think you'll need to talk to support then, because in EV 8 base there was an issue with journal archiving calendar/meeting requests when non-envelope journaling was invovled, but it was fixed as a post EV 8 hotfix, and included in EV 8 SP 1.. and that didn't affect manual archiving.

[MichelZ]

Hi there

You say that Message Class " IPM.Appointment " is listed.
What about IPM.Schedule.meeting.request or a subset? (Usually IPM.Schedule* i believe)

Cheers