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Enterprise Vault

Discussion Posts

EV8 Server Migration / High perf VM architecture

We're currently running Exchange archiving and journaling on a single EV8 server. It's quite an old install (from KVS 5 upgraded to each release and SP all the way to 8.0 now). We have a number of performance issues (slow searches, slow archive explo...

Resolved! EV8 FSA and NetApp required permissions

Hi all I have a question about installing FSA on to a NetApp Filer Looking at the FSA archiving documentation, the EV System account has to be a Member of the administrators Group on the NetApp filer Is this an absolute or can the account be given ...

SolarP by Level 6
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Changing Vault store partition type

I just moved the files for a Vault store partition from an NTFS volume to a new NetApp CIFS share following this KB http://seer.entsupport.symantec.com/docs/273271.htm. In Vault Admin, the Device type of the partitiis still set to NTFS volume though....

Resolved! Removing entire folders from an archive?

Hello All, Whenever a PST fails to fully  import into the archives, we take the steps necessary to repair and re-import the PST. Afterwards we are still left with the partially imported PST in the archive from the failed attempt. Is there a way to d...

Resolved! How do I get the PST migration to work?

Hi, We are having trouble to import a PST file into an EV archive. Our aim is to get EV to match the PST with an EV archive and import the data into the EV archive (matching done using the security permission of the user) Here is what we did so far...

bdc by Level 4
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Resolved! R1, R2 and Spool hanging with Outlook 2007-Exchange 2007

I came across an issue I have been working on for about 4+ months with Symantec. The issue is since we migrated to Windows Vista, Outlook 2007 and Exchange 2007 I would experience the queues hanging after many hours of troubleshooting, log reviewing ...

DMP by Level 3
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Resolved! Vault store configuration

I am about to configure a 2 EV server implemantation as follows; Site A has an Exchange 2003 server, a SQL server and an EV 8 server Site B has an Exchange 2003 server, a SQL server and an EV 8 server Both EV servers are in the same EV site. The l...

m_m1 by Level 2
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Resolved! EV80 and specifying specific port for SQL

Hello, Is it possible to specify a specific port to connect to SQL? According to my SQL-admins, I will have to use SQLServername:4000 From the Admin-guide (appendix A) it reads that Source port is any, destination is 1433 (or other) For instance,...

GertjanA by Moderator
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Reading EV Client Logs

Hi there, Is there any information on how to interpret an EV client log? In particular I'm trying to find out what the below line is in relation to on an Outlook 2007 SP2 Client using SE Vault Outlook Add-In 7.5.14426. 13/07/2009 06:15:21.357: Fou...

jtsm by Level 3
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Resolved! EV8SP1 Event IDs 8453 and 13360

We just upgraded from EV 7.5 SP5 to EV 8 SP1. Since the upgrade, one of my exchange mailbox archiving servers is logging events 8453 and 13360 dozens of times an hour. Event Type: Error Event Source: Enterprise Vault Event Category: Directory Servi...

AndrewB by Moderator
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Resolved! Archive delete error

Hello, While attempting to delete an archive today I got the following error: Could not delete the archive 'Homedrive 123' because the Storage Service on 'Vault1.lab.com' is not running Start the service and try again So the service is running and...

Vikes_2 by Level 6
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Resolved! Recommended Hardware - EV Store and SQL Server

I am in the process of planning our EV environment. The Performance Guide recommends a SQL server with 8GB of RAM for medium or large environments. I do not think we qualify as medium or large, but am curious what other users of EV recommend based o...

EileenM by Level 2
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Resolved! Archived Images and Thumbnails

Hi, Since archiving our file server we have had lots of calls from customers who can't use the thumbnails view for images. I know this is a limitation of using offline files (http://seer.entsupport.symantec.com/docs/309175.htm) but was wondering if ...

dfwood by Level 4
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Resolved! OWA2003 - Archive Explorer asks for login

Hello, I managed to install and configure OWA extentions in our demo environment thanks to a previous post. I now have vault-icons and in the bottom-left the bar with Archive Explorer and Search Safes. Openening, forwarding editing etc of a vaulte...

GertjanA by Moderator
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Resolved! Items thay "pending" after upgrade

Hello, A few days ago our EV has been upgraded from 2007 to 8 and since then mail items stay in a "pending" state. We've confirmed that the data has been backed up (using snapshots from attached LUN to Netapp filer). The archive bits are set (so pro...

Event 8390 on only one FSA client

Hello all, I have configured a new FSA client. After I have started the Archiving task, all Log entry are : 13/07/2009 12:20:30 \\frlynws00003.prg-dc.dhl.com\DATA_LYN03\IMAGES\20050114\Images\F00000047.tif 13374 GBS Volume Policy Angemys Archive all...

EV SQL queries vs built in reports

I run the following query in SQL: Select count(*),min(archiveddate),max(archiveddate) from saveset where archiveddate >'2009-07-08 18:30' and archiveddate < '2009-07-09 06:30' I get 1017 items But in the built in report in EV i get the following ...

Resolved! Symantec Enterprise Vault Reporting not working

Hello All, EV Reporting is not working... This is quite intermittent as it was working before this weekend and not giving a strange error: - The Report Server Windows service 'ReportServer' is not running. The service must be running to use Report S...