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IPM message class added but still not archiving

Angelo_Mortella
Level 3
I've added IPM.Schedule* to the Message Classes.  And now I can manually archive a meeting response but the archiving task that runs nightly does not ever archive messages of that class.  What am I missing?
8 REPLIES 8

Rob_Hanson
Level 6
Employee
Try adding IPM.Appointment

Angelo_Mortella
Level 3
Actually, its already there and checked and enabled. 
 
The archiving task does not replace this message type with a shortcut, much like calendar (IPM.Appointment) items.   Any idea on I can change that behavior for IPM.Schedule types?

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified
What version are you running?  If you view Archive Explorer do you see the items in there from the Calendar?

Angelo_Mortella
Level 3
I definitely see items that I archived manually in Archive Explorer, no shortcuts are visible for items that should have been archived during the archival scheduled task.  
 
I'm running 6.0 Sp4. 

Michael_Bilsbor
Level 6
Accredited
it's quite possible that ev thinks the event is 'active' and so not archiving it
Dtrace of archivetask would show this.

Angelo_Mortella
Level 3
Took  a dtrace during the archive task schedule.
 
Monitoring the following
 
ArchiveTask
AgentClientBroker
StorageArchive
 
Now what do I look for in the trace?

Michael_Bilsbor
Level 6
Accredited
Hi,
 
Look for the subject of the item in the dtrace which is how you'll find the point where it's being processed.  Aroung there you'll see a function "iseligible" and it will say if they item is or isn't eligible and if not, why not.
 

Angelo_Mortella
Level 3
Hi, thanks for your response.
 
in the dtrace I saw a few of these...
 
18202 02:00:24.089  [7008] (ArchiveTask) <7844> EV:L :CArchivingAgent::IsEligibleForArchive(/O=xxx xxx/...) |The message titled: Accepted: Updated: Weekly Contracting Updates will not be archived as it has a pending reminder.
 
and a lot of these...
 
35411 02:00:31.120  [7008] (ArchiveTask) <2576> EV:H :CArchivingAgent::PF_CheckVaultAvailability() |Entering routine. |
35412 02:00:31.120  [7008] (ArchiveTask) <7540> EV:H :CArchivingAgent::IsEligibleForArchive() |Entering routine  |
35413 02:00:31.120  [7008] (ArchiveTask) <7540> EV:M CArchivingAgent::IsEligibleForArchive() - Ignoring restored date on message: Declined: Updated: Full Prodagio Training
35414 02:00:31.120  [7008] (ArchiveTask) <7540> EV:M CArchivingAgent::IsEligibleForArchive() Declined: Updated: Full Prodagio Training -- Reminder Set At 00:00:00 -- 01/01/4501
35415 02:00:31.120  [7008] (ArchiveTask) <1352> EV:H :CArchivingAgent::ProcessFolders() |Entering routine |
35416 02:00:31.120  [7008] (ArchiveTask) <2576> EV:L CStorageArchive::GetVaultStatus (Entry) |
35417 02:00:31.120  [7008] (ArchiveTask) <7540> EV:L :CArchivingAgent::IsEligibleForArchive(/O=xxx/...) |The message titled: Declined: Updated: Full Prodagio Training will not be archived as its inactivity period has not expired  |
 
 
I dont see any of the Meeting Responses actually being archived.  Why wouldnt thier active period be expired yet?  At least some of them, right?