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Journaling and Outlook Redirection

Andrew_Tankersl
Level 6

We had a user who we found had a rule in her Outlook to redirect any messages sent/received to her account out to a personal gmail account.

Management asked to see all correspondence from this user that was redirected to her gmail account. However if I do a search in either CA or DA, nothing comes up. Since she all of her email is journaled, I would think these redirects would come up but they don't. I have been testing with an account using the same rule she had in place.

This is the rule I am using to test.

To add confusion - our Exchange environment does not allow for messages to be redirected to external accounts.

Assuming an Exchange environment allowed for redirection, shouldn't these messages show up in a search?

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