Has anyone else seen a case where installing Vista SP2 causes the Add-In to uninstall itself?
Ok, this is baffling... I'm trying to get more details and recreate the problem. My customer has had several instances where after installing Vista SP2, the buttons disappear from Outlook. We have a few users with the problem and had two other machines in a test bed with the problem. On one of the test bed systems, reinstalling the add-in corrected the problem. On the other, the add-in was never resinstalled - but there is NO TRACE that it ever was - the registry keys are gone and the program files are gone.
We have a mix of client versions - Add-In for 7.0 (7.0.1.2002.0) and 7.5 (7.5.0.1250.0). It doesn't happen on every box - mine and others are fine. I had the 7.0 version installed before I upgraded and everything went fine. I'm trying to reimage a box in the test bed to see if we can turn on filemon/regmon to watch the install happen...
Appreciate any help. Thanks,
- David