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Veritas.com
Support

OWA and Archive Explorer

Michael_Krasner
Level 3

‎03-26-2007 12:09 PM

When I try to launch the archive explorer within OWA I get the two frames, but nothing in the left hand frame and only the following in the right hand frame, "Please select a folder in the left hand pane."

Any ideas as to why nothing would load properly? Could this be the mapping back to the eVault server? I have checked the txt file and the proper information is within there.

Thanks!
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2 REPLIES 2

Philip_Hagan
Level 4

‎03-26-2007 01:28 PM

You might want to first try archiving someething in OWA then go into Archive Explorer, do a re-fresh and see if it shows up. Also try clearing your IE cache.
 
Phil
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Micah_Wyenn
Level 6

‎03-26-2007 04:52 PM

Clear ya cache...also try to archive something manually. If it says "No accessible vaults", then you know you've got a communication problem. If you do, start simple...try to ping the EV servers from the exchange servers. 35% of the time, it's somthing that silly.

micah
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