12-21-2023 08:34 AM
Hello All,
Noticed something today. If you open a shortcut in outlook and select Move
and chose your folder, it creates a new message.
Is there anyway to prevent this from happening?
01-02-2024 10:46 PM
Hi,
I'm not sure, but can you check below:
1 - Right clicking on an archived item shortcut and selecting the 'move to' option does not return the error.
2 - Setting the Exchange Desktop Policy setting for 'allow shortcut copy' to 'on' will prevent this issue as well.
If you adjust the policy, don't forget to sync the mailboxes.