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Veritas.com
Support

Outlook Add-in Enterprise Vault 8.0 error....

shiba_patra
Level 3
Partner

‎10-08-2009 01:46 AM

Hi Everyone,

When click on store in vault icon an outlook add-in button getting this error message in below and find attachment also.......

Enterprise Vault 8.0 

An Error occured when processing the selected items

Error Description  0*80070005 : Access is denied

Note: I've already implement the symantec enterprise vault 8.0 in production environment. And client pc getting this error message when click on store in vault icon an outlook add-in button.


Kindly do needful....

Waiting for your prompt response....

Regards,
Shiva....

 

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1 REPLY 1

Maverik
Level 6

‎10-08-2009 01:52 AM

Hi Shiva,

This is a forum, if you need a prompt response and service level agreement you need to log a support call. If however you are happy for people to respond as and when then you are in the right place.

This sounds as if the user perhaps does not have permissions to the archive.  Can the user open the item via search or Archive Explorer? Do yoy get anything logged in the EV Event Log? The request will be made via HTTP, does the request receive a 200 code in the IIS logs? Do any items open?
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