01-12-2013 02:14 AM
Solved! Go to Solution.
01-12-2013 02:26 PM
01-12-2013 11:30 AM
Please show the desktop information section of the client log - because you've not included any version information.
01-12-2013 12:03 PM
it's posted here
https://www-secure.symantec.com/connect/forums/symantec-enterprise-vault-10-outlook-anywhere-using-checpoint
01-12-2013 12:07 PM
hmm, duplication of effort, i see... said Yoda.
01-12-2013 02:26 PM
01-12-2013 03:04 PM
Hi,
I couln't understand clearly.
Vault server uses vaultadmin system account.
Evanon directory did not create after Vault installation. so I run OWAUser.wsf
On IIS At Evanon directory at basic setting on connect as tab, I select "vaultiis" user which is created on DC .
EnterpriseVault directory--> asp.net Impersonation, Basic,Windows Authantication
Evanon directoy -->Anoymous , ASP.net Impersonation
thanks..
01-12-2013 03:16 PM
Additionally,
At Desktop policy, Rpc over Http connection is direct URL:https://vault.aker.com/EnterpriseVault
Use Proxy sertting, Web Application URL: Https://akrclustervault.akr.local/EnterpriseVault
akrcluster vault is cluster ip adress of vault1 and vault2
01-13-2013 02:02 AM
hi,
Using Outlook anywhere I can do manually restore and store process but when i press syncronize button.
İt gives error: not connect to EVserver.
At client log it gives Could not contact the EV web server using the RPC over HTTP URL (https://vault.aker.com/EnterpriseVault)
But I can connect it via internet explorer. And I can search archive items.
ArchiveOnlyWithAttach = 0 [Desktop Setting]
13/01/2013 09:53:07.297[5960][M]: Desktop Setting: RESTRICTPOLICYLOOKUP
13/01/2013 09:53:07.277[5964][M]: Desktop Setting: RESTRICTPOLICYLOOKUP
13/01/2013 09:53:07.303[5964][M]: No Value
13/01/2013 09:53:07.305[5964][M]: Desktop Setting: RPCOVERHTTPUSEDIRECTCONNECTION
13/01/2013 09:53:07.308[5964][M]: No Value
13/01/2013 09:53:07.310[5964][M]: RPCOVERHTTPUSEDIRECTCONNECTION = 0 [default]
13/01/2013 09:53:07.312[5964][M]: HDR: Could not contact the EV web server (https://akrvault.akr.local/EnterpriseVault) directly, trying the EV RPC over HTTP URL
13/01/2013 09:53:07.317[5964][M]: Desktop Setting: RPCOVERHTTPCALCPROXYURL
13/01/2013 09:53:07.320[5964][M]: Value: https://vault.aker.com/EnterpriseVault
13/01/2013 09:53:07.323[5964][M]: HaveConnection::ExecuteTest (151681035) - Starting connection
13/01/2013 09:53:07.327[5964][M]: HaveConnection::ExecuteTest - Connection test to: vault.sarkcell.net/EnterpriseVault/clienttest.gif failed
13/01/2013 09:53:07.331[5964][M]: HaveConnection::ExecuteTest (151681035) - Ending connection
13/01/2013 09:53:07.334[5964][M]: HDR: Could not contact the EV web server using the RPC over HTTP URL (https://vault.aker.com/EnterpriseVault)
13/01/2013 09:53:07.339[5964][H]: HDR:SYNC: EnterpriseVault is inaccessible.
13/01/2013 09:53:07.342[5964][H]: HDR:SYNC: Could not connect to EV
13/01/2013 09:53:07.347[5964][H]: HDR:SYNC: Failed
13/01/2013 09:53:07.348[5964][H]: HDR: Sync status:-4
13/01/2013 09:53:07.357[5964][M]: HDR:SYNC: scheduled:1, lastSync:1678381533, schedSyncTimeNeedsMoving:0, updateLastGoodSyncTime:0, failed:1
13/01/2013 09:53:07.299[5960][M]: No Value
13/01/2013 09:53:07.368[5960][M]: Desktop Setting: UseLargeItemsSize
01-14-2013 01:38 AM
Any Advice?
01-14-2013 01:45 AM
I'm confused as to which thread we're discussing things on.. but hey ho.
I'd do a fiddler trace if possible (or netmon) or similar when trying for :
vault.sarkcell.net/EnterpriseVault/clienttest.gif
You say 'it works' when you do it. Are you checking the response code which comes back? Have you got the full client log around the time of the synch?