Hi we have the issue described in
http://seer.entsupport.symantec.com/docs/326380.htm after the upgrade of our EV environment to V8 last week.
Since the upgrade, normal operation presumed, so the creation of new archives, archiving runs, mailbox sync's etc.
If we follow the article, we need to revert to a week old directory DB, does anyone have any ideas of potential problems?
The first thing that springs to mind, is archives created after the upgrade, will disappear leaving all associated vaulted items orphaned.
Other than exporting the archive before we restore the old DB, is there any other methods we could use to stop this data from becoming orphaned.
Any other gotcha, we should be aware of?
Lastly, seems a drastic measure, just to get the vaults to be converted to V8 Vault Store Groups, is this really the only option?
Thanks,