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Server Driven PST migration error

CadenL
Level 6
Partner    VIP    Accredited Certified

Hi

Has anyone seen this error before?

Migration Results

-----------------

Number of folders processed: 0

Number of items archived to vault: 0 of 0

Number of items moved to mailbox:  0 of 0

Job failed: PST migration of \\MyServer\MyPsts\Sent items.pst: Error 0x80040401

 

The location and collection tasks work ok but the migration task fails for all migrations with the 0x80040401 error. I've tried googling this but nothing of any substance comes back really.

Thanks

3 REPLIES 3

dcVAST
Level 5
Partner Accredited

Might be helpful to snag a dtrace. Maybe DirectoryService, MigratorServer, StorageArchive

CadenL
Level 6
Partner    VIP    Accredited Certified

reboot the EV server and seems ok now - I think that error is some kind of Mapi error.

thanks

CConsult
Level 6
Partner    VIP   

like you have said most likely a faulty or slow MAPI connection.

one hint regarding pst migrations:

if you connect your pst to your outlook it says what kind of error you are facing with the pst file.

Enterprise Vault is not very generous regarding failed pst migration reports, as it says "undefined error" alot of times.

 

these are the most common once:

password protected

old pst format

corruption