cancel
Showing results for 
Search instead for 
Did you mean: 

Shift - Delete (cut) does not work when EV client is installed

Marcel_2
Level 3
We have customers who use Shift-delete to cut and Shift-insert to paste when editing
With EV 8 SP3 client installed, Shift- delete will now Hard delete the editing text which is upsetting for some.
Is there any fixes to change the behaviour back to normal ( or back to what it was before EV client was installed) 
20 REPLIES 20

BubbaG
Level 2
Since it's fixed in Outlook 2007 a fix for Outlook 2003 is doubtful:
I have reviewed this case with our backline engineers. This was a reported issue when using Outlook 2003. Currently there is no fix to this issue nor is there an update or hotfix planned to address this issue. The issue has been resolved in Outlook 2007 and beyond. I would recommend upgrading your client machines to Outlook 2007 if you desire this funtionality. There is no official documentation as there are many workarounds that address this issue; including but not limited to CTRL+X and CTRL+C then CTRL+V to paste, etc

Thanks all for your assistance anyway!