Storage Queue very old items in queue

EV 11.0.1 on W2K8 R2;

Short description: the Storage Queue has items that are more than 5 months old and are never deleted. so how can I clean that queue? The message/event Id is 29057:

"A problem was encountered while trying to process a saveset in the storage queue, but it appears that the problem may be recoverable. The saveset will be requeued and another attempt will be made to process it later. Details: 0x8004011b"

Cf. attachment for full message.

And then the savesets are requeued forever, and clog up the Queue. The oldest item is from September last year!

I do have to mention that it's possible there was data corruption on the storage.

Now is there a way to clean that up somehow? I haven't found any article about that particular error scenario, and I do know that one shouldn't delete anything manually as the savesets are probably not secured.

Any takers?

Regards,

Bert

2 Replies

Re: Storage Queue very old items in queue

Dumb question but have you already seen this tech note?

https://www.veritas.com/support/en_US/article.000116594

Re: Storage Queue very old items in queue

Hi,

yes I did, and it doesn't seem to fit.

And the referenced article in the tech note (Note: For more information see the following article:   https://www.veritas.com/support/en_US/article.000102226) does not exist any more...