Unable to add volume in File Archiving with Celerra

[koray_alkan]

Hello All,

Environment= EV8.0 ,EMC Celerra NS20

I can add Celerra as a target successfuly but i can't add volume, it says "could not read the volume information for \\CIFS_Server\share. Reason: Access is denied"

i tried:

http://seer.entsupport.symantec.com/docs/289676.htm

http://seer.entsupport.symantec.com/docs/308241.htm

Nothing changes. 

Does anybody here experienced such kind of problem before?

Regards

Koray 

[EV_Guru]

Try to configure it whithout creating shortcuts and placeholders. Is it then working. Additional try a fileserver to add as resource, when this is working the general EV system is ok - then the issue must be on celerra.

________________

www.longerich.com

[koray_alkan · Accepted solution]

I solved the problem:

1. Computer Management
2. Connect to other computer
3. Select Celerra CIFS server
4. Add Vault Admin Account to local administrator group

Thank you very much

Koray