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Enterprise Vault

Discussion Posts

How to measure client experience, ideas?

Hello all, I have a request to report on the 'customer experience'. The idea is to get some sort of information on how long it takes (for a user) to retrieve an item, open Archive Explorer, Search Archive etc. Is this possible? The only thing I could...

GertjanA by Moderator
Partner    VIP    Accredited Certified
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Resolved! Cached Exchange Mode - Outlook 2003

If using Outlook 2003, with NO offline vault, and all of the outlook users have cached exchange mode enabled (with the default settings) is this going to cause a problem? do we need to go in manually and change the setttings on each and every outlook...

kpapreck by Level 4
Partner
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  • 8 replies
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EV - Document to Leave with Customer

Does anyone have a document put together that they leave post-install with a customer to send them on their way?  Something with quick explanations on how to do day-to-day tasks?

kpapreck by Level 4
Partner
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NonDeleteable option in EVPM ini - not so much.

 I'm having a problem with the NonDeletable option in the EVPM ini file.  I'm using the [Folder] section to create a special folder in the root of the mailbox structure and setting NonDeletable = true.  However, people are still able to move the fold...

schaf by Not applicable
  • 109 Views
  • 1 replies
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PST migration question

We have started to do some PST migration tests with EV for exchange.  For this test we have selected handful of users and gave them seperate email accounts for this test.  I have enabled some of them for client driven migration.  My question is: Once...

Command line access to EV Task's status

There is a EV utility (EVService) that can be used to start, stop, pause and resume EV services and tasks.  Unfortunately, it doesn't appear to have the capability to list the available services and tasks nor can it display the currect status of a se...

pfgJim by Level 3
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Not Enough Storage

I'm getting the odd error 6497 Error from document conversion:Vault ID: 1518180D54BF0484EBA37F8FD7B95C52D1110000EVSITESaveset Message for Mailbox /O=/OU=/CN=RECIPIENTS/CN=JOURNALLING, Message titled:  (part 1 of 44)Not enough storage is available to ...

Lower the retry intervall on collector and migrator tasks

Hi. I'm trying to push forward in a large PST migration. One of my isses is that when the collector task tries to collect a PST the very first thing it does is to put it in read-only mode. If it then, as step two, fails to copy the file it leaves it ...

Tobbe by Level 5
  • 123 Views
  • 2 replies
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Cached-mode and folder archiving

Hello, When users in outlook cached mode archive an entire folder nothing happens. In EV max. logging you see a http request being done to the server for archiving, no errors or anything else. Archiving won't work, but when i paste the request line i...

BartP by Level 3
  • 389 Views
  • 2 replies
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Migrating a Closed Partition?

Hello, Is it possible to perform migration of a Closed Vault Store Partition off to a 3rd tier storage (or tape using NBU integration) or does the collections and migrations feature only work with Open partitions? Thanks! 

Kyler by Level 3
Partner Accredited
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  • 4 replies
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manually unsuspend a mailbox???

I've got a user who never 'unsuspended' archiving.  The archive is created, but there is nothing in it.  Is there a way I can 'unsuspend' archiving ofr this mailbox from the server?? TIA!

OWA extensions on 2007 Exchange back-end server Problem

I have 2007 CAS and mailbox server and install OWA 2007 extensions in CAS Server. When I logon owa, it is freezing. I got error message in event. An unhandled exception was caught:System.NullReferenceException: Object reference not set to an instance...

abccom by Level 3
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  • 4 replies
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Offline Vault Store

Looking for some help and advice.We have a migration starting and need to migrate alot of users who use offline vault store and also had 9gb and such pst folders. Now that being said should i have Cache Mode enabled with offline vault before starting...