Unable to enable maiboxes

[truestriker]

Hi,
I  just implemented an EV 2007 (v.  7.5), and i have problems enabling mailboxes.
at first try i have successfully enabled all mailboxes. then, I disabled all of them for company policy s sake.
since then, when I try to enable a mailbox, the following error occurs -
´´timed out whilst waiting for the MAPI profile mutex´´.
I have tried all the tips on the support website, (includng MAPI troubleshooting  steps, registry key change) and nothing seems to work.

 i am a new EV admin, any help is welcome. 
Environment - OS  Win 2003, Sp2

Thanks
truestriker

[Wayne_Humphrey]

Stupid question, have you bounced the server yet?

[Rebel]

Have the same problem. has it concern with Restore Spool Admin Queues? cause in Event viewer there are only one event 6419 for the last 2 days. thanks.

[truestriker]

your input its stupid, stupid.
have nothing to say, keep quiet.
look, maybe i am missing a small thing here. just hit me with all you know about the event ID 3230

[Judy_Glazier]

Just go to the following URL, type 3230 in search and you will get a whole lot of hits on that error code.  Most of them related to restarting services and of course MAPI issues.

http://www.symantec.com/business/support/knowledge_base_results.jsp?SearchTerm=enterprise+vault+for+...

Judy Glazier

[Wayne_Humphrey]

@truestriker,

You calling me stupid? well maybe i am, but judging from the amount of cases on this site closed by me, I'm not that stupid......

All I was asking is if you have restarted the server to refresh your mapi resources.

A event-Id is useless, without anymore information.  Maybe, if you add some better trace, more information on what you have done trying to troubleshoot you would get a better response.  Maybe its just your misunderstanding of my first post I don't know.

[patrickkuah]

This is a MAPI resource problem. Stop the EV services, delete all outlook profiles created by EV and start all services again... or do as what Wayne suggested, bounce your server to refresh the MAPI resources.

patrickkuah

[Wayne_Humphrey · Accepted solution]

Oh,

Read my article here to:

https://www-secure.symantec.com/connect/articles/mapi-issues

[patrickkuah]

good one!

[truestriker]

Ok Wayne,
That didn’t go well. Maybe I misunderstood you.
if so, sorry.
Thanks for all  the inputs.

[MichelZ]

Hi

Do you need any more information here?
If not, and you are satisfied with a provided answer, can you choose this as Solution, please?

Thanks & Regards
Michel