I ran through a test migration/upgrade from 9.0.4 to 10.0.2 in my lab today. Everything seemed to work OK, and all checks and steps passed. However, now that I'm on my new 10 server, I can't open the admin console, and am getting this event repeatedly logged:
Event ID 8623
Cannot connect to the Enterprise Vault Directory service.
Check the Enterprise Vault event log on OLDSERVERNAME.domain.com to find the cause of the problem.
I am using an alias, so nothing should be pointing to this name. My alias DNS entry has been updated, and is pointing to the new server. Up until about 2 weeks ago, my lab was not using an alias, so I ran through this KB to change it: http://www.symantec.com/business/support/index?pag....
Any ideas before I open a support case?
Solved! Go to Solution.