Vault cache very slow sync (EV 8.0 SP1)

[Gian012]

I tried uninstalling unsupported .NET software but still having issue - http://seer.entsupport.symantec.com/docs/320936.htm

Currently have .NET 2.0 SP1 installed on Server 2003 x64.

[TonySterling · Accepted solution]

On the EV Server double check IIS:

1: On the Enterprise Vault Server open IIS Manager.
2: Navigate to the "EnterpriseVault" virtual directory and open the properties of this.
3: On the ASP.NET tab change the version from 1.1.4322 to 2.0.50727 or above.
4: From Command Prompt issue IISRESET command.

Regardless of what the Settings on the EV Server are do the following:

5: From client PC clear the Temporary Internet Files from Internet Explorer and test Vault Cache again.

If it is still slow post a client trace from the Users Outlook.

one last thing, have you seen this?

https://www-secure.symantec.com/connect/articles/simple-overview-vault-cache-how-it-works-and-troubleshooting