after reinstall OWA extensions on the CAS/HUB no toolbar in OWA and can't open Attachments

[loko32]

hello,

My problem was that after install Exchange SP2  I've no toolbar, no ev icons in OWA.

I've uninstall and reinstall the EV OWA extensions on the cas/hub servers .
I've  not reboot the servers.


Now i see the shortcuts icons but no toolbar and i can't open the attachments.




please advice!

Thx,
Loko33

[MichelZ]

Sorry to disappoint you, but Exchange 2007 SP2 is not supported yet according to the Compatiblity Guide:

ftp://ftp.support.veritas.com/pub/support/products/Exchange_Mailbox_Archiving_Unit/276547.pdf

This could well be a bug that needs to be resolved.


You can try to enable OWA logging and see what happens.

Cheers

[Rob_Wilcox1]

So a few people have tried this internally and not had any problems.

Have the CAS and the Mbx servers all been upgraded to Exchange 2007 SP 2?

[loko32]

Thx for your quic support.


I have enable OWA logging and reproduce the issue.
where can i post the logfile?




grts,
loko33

[loko32]

yes all MBX  and cas servers been upgraded.
My college means that there is something that must add to the web.config file.



grts,
Didier

[MichelZ]

You can attach the file by editing your original post, and attaching it there.

Cheers

[loko32]

File is attached.



grts,
Loko33

[MichelZ · Accepted solution]

Hi

I can see an exception when EV tries to load the hidden settings mail:

[WebDAVHelpers::GetEVHiddenMessageId] Mailbox Url: https://localhost/exchange/john.doe@domain.com
9/18/2009 8:42:54 AM [1764,28] [WebDAVRequest::Send] Request url: https://localhost/john.doe@domain.com
9/18/2009 8:42:54 AM [1764,28] [WebDAVRequest::Send] Request method: PROPFIND
9/18/2009 8:42:54 AM [1764,28] [WebDAVRequest::Send] Request timeout (milliseconds): 30000
9/18/2009 8:42:54 AM [1764,28] [WebDAVRequest::Send] Adding Depth header: 0
9/18/2009 8:42:54 AM [1764,28] [WebDAVRequest::Send] Request body: <?xml version="1.0"?><d:propfind xmlns:d="DAV:" ><d:prop><u:inbox xmlns:u="urn:schemas:httpmail:" /></d:prop></d:propfind>
9/18/2009 8:42:54 AM [1764,28] [WebDAVRequest::Send] Exception sending WebDAV request: System.Net.WebException: The remote server returned an error: (401) Unauthorized.
   at System.Net.HttpWebRequest.GetResponse()


Did you have any customizations for EV in the OWA  web.config?
They get lost when upgrading a Service Pack.

Could you restore your previous web.config, and insert all customized EV values from there into the new web.config and try again?

Cheers

[loko32]

Hoi MichelZ

the problem is solved.
i found 2 entries in a previous version. I add those entries to the new web.config.
it works now.
this was very urgent.
Great THX MichelZ!!!



grts,
Didier


ps. can you please remove the names in your post? thx

[MichelZ]

You're welcome.

Sure.

Cheers