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Enterprise Vault

Discussion Posts

Resolved! New partition or new VS on a per year basis? EV9

Hi All,   We are running EV9 and would like to have a new storage unit for each year. Our retention policy states we will keep email for X years, and then it is destroyed. We would like to partition off each year of mail so that its easily removed at...

Nate_D1 by Level 6
  • 389 Views
  • 2 replies
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Resolved! Create a rentional Policy for Deleted Items

Wondering if anyone can help me with this one On EV9 at the moment and we currently have a policy for archiving but not deleted items But we are finding more people are putting stuff into the deleted items for storing.   Anyway we want to archive del...

Resolved! Mapi error when starting Archiving Task

Hi guys I am experiencing something I have never seen before; When starting the archving task it fails right away. It makes three retries, but returnes error 2256 ad 3305 to the eventviewer. I have DTraced the ArchiveTask and got this error message ...

bjorn_b by Level 6
Partner Accredited Certified
  • 2178 Views
  • 14 replies
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Resolved! Enterprise Vault 10 Journal archived items are not visible

I have a new EV 10 with DIscovery accelerator installation. The journal mailbox from exchange 2007 is being archived, but I cannot figure out how to view the contents of the archive. I login as the journal mailbox account and open Outlook 2010. I can...

Resolved! EV 9.0.2 Client and Outlook 2007 in Cache Mode

Hi This is my first post so please forgive me if I forget to add any details or information. We have just recently upgraded our EV Server from version 8 to version 9.0.2. We are currently testing the EV 9.0.2.1061.0 DCOM client on a few client comput...

Resolved! Enterprise Vault Placeholder service hanging server

EV 9.0.1.1073 EV Agent 9.0.5169 installed on Windows Server 2008 R2 Everytime I start the EV placeholder service (agent) my whole server locks up and become useless.  I am unable to kill the placeholder process once it locks up so a bounce is the onl...

Denda by Level 5
  • 1798 Views
  • 7 replies
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Resolved! Enterprise support

I have two questions.   There are two Exchange server in a single exchange domain and these server are located geographically different ares and MAILBOXs are on DAG. For a time in mailbox can be on location A then it jumps to Location B..  There is a...

Resolved! Can EVPM be used to script an archive export to PST?

I have over 6000 archives, the mailbox and user ids for most have been deleted. I need to export about 100 of these archives to PSTs. Can this be scripted using EVPM and the archive's display name? As far as I know this was not supported in version 8...

Leo_ by Level 5
  • 846 Views
  • 2 replies
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Resolved! Event 6796 & 6727

hi there, i got two errors on my evault server (9.0.1) event id 6796 A COM exception has been raised. Internal reference CVaultStoreDB::IndexAdditionsCrawlerItemsNext .\VaultStoreDB.cpp [lines (19){...,9788,9805,9807,9809,9811,9813,9823,9826,9829,9...

Resolved! Implementing a New EV server in the enviroment

Hello Pals, I am having a project on my plate right now and i am trying to dig in more on how to go ahead about it and hence approaching the specalist group out here :) Whats the project? I have to implement\Install a new EV server in an existing EV...

Cdee by Level 6
  • 459 Views
  • 4 replies
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Resolved! EV reporting event error

  Hi there,   I see below event error appearing each two hours approximativelly on one of the EV servers, but there is no FSA task on that servers. I've performed some research, but didn't manage to find anything so far. Do you have any idea or have ...

giuliod by Level 5
  • 313 Views
  • 1 replies
  • 0 kudos

Resolved! Virtual Vault not removed from Outlook...

Hi, Here is my problem: I would like to disable archiving for some ~500 users and delete theirs archives from EV 9.0.2. The problem is that Virtual Vault is still always present in Outlook folder tree and users are able to browse the vault cache. How...

dksoft by Level 4
  • 3447 Views
  • 9 replies
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Resolved! Virtual Vault numbers look different/can I rebuild?

All, I have an issue here. I have an end user who has roughly 30 folders in his EV Archive (ie archiving using shortcuts in Outlook) and he was migrated to Virtual Vault about 2 weeks ago as one of our test users. But here is the problem, his Virtual...

Resolved! archive retrieval issue

see attached - a user gets this when trying to retrieve an email that was archived with a "FOLLOW UP FLAG"   he is retrieving the email then trying to change the FOLLOW UP FLAG. If you do as it suggests you get a duplicate message but the archived ve...

GTK by Level 6
  • 257 Views
  • 2 replies
  • 0 kudos