Hello all, We have some users reporting they need to enter a username/password when trying to archive/retrieve an item. Some, not all..... I've been checking, and as far as I can see, all is setup according to documents. Rights, IIS-permissions and a...
We have a Windows Server 2003 R2 member server that runs EV7.5SP2. We would like to upgrade to version 9 and I just read that we (unfortunately) need to go to version 8 first. I would like to know whether someone has done this already? Is it just(sim...
Hi all, I have a question about failing over in a Building block environment especially regarding the storage. Let's say you use LUNs (and not a share on a NAS) for Index location and vault store: Do you give access to both the EV servers ( the acti...
Sometimes I get following error message when performing server-driven PST migration: "Failed to copy back PST \\SERVER\SHARE\archive.pst: There is not enough space on the disk." Migration status remains 'completing' and migration never completes. Dis...
Hi all, I am setting up EV for a customer as per the title. I have EV 8 SP1 installed on a W2K3 server with Lotus Domino co-located on the server as the Lotus Domino EV Gateway. I have a user set up with a notes ID that we have given permission to al...
We just upgraded to Enterprise Vault 9.01 from 8.04. We also built a couple of exchange 2010 servers for pilot. Is there any documentation on how to get those servers ready for archiving? How about coexistance with Exchange 2003 and Exchange 2010?...
We are running EV for MS Exchange 8.0.5 with the DB on a netapp 3140 filer partition. The DB was showing 776 GB usage via the usage.asp page. As the NAS partition was only 800 GB, we decided to increase the partition by deleting the snapshots. We ...
I have a user that cannot delete items from his Virtual Vault. He is on Outlook 2007 and we are on EV 8 sp3. The error is "A folder with the same name already exists. Rename the folder." This is very strange to me. He gets this when he tries to ...
Hi all, Can anyone shed some light on this. When running FSAutility -c -s "\\server\path" to certain directories, it ends with the error "Error in the application". Find an excerpt of a DTRACE below: 5774574 22:55:03.417 [30660] (FSAUtility) <28068>...
We recently upgraded to 9.01, and changed servers. We were previously on a 9.0 install on Server 2003, we are now on 9.01 on Server 2008-R2. Every new user and current user has been asked to provide their vault credentials. This is confusing and in...
With Exchange 2007 and Vault 8, is it necessary to have the Outlook client installed on the Vault server to have envelope journaling work correctly? put another way, is Outlook necessary on the vault server to pull the journaled emails? THANKS!
I am looking at implementing roles based administration to restrict the interactive use of our vault service account, but I’m confused by the information in the following technote - http://www.symantec.com/business/support/index?page=content&id=TECH7...
Hello All, We recently had one of our vendors setup EV for Exchange for us. Everything seems to be running properly to our knowledge. There is one problem I have been having though. I currently have a few users who are requesting email to be restor...
It has just been brought to our attention that our users who have laptops with cached mode enabled cannot access any archived item once they in offline mode. Seems to me that the 3rd party who configured our EV environment have missed out the vault c...
Hi there, Having a few issues with Enterprise Vault 9 and the Shopping Service. We have recently completed an Enterprise Vault 9 and Exchange 2010 migration and are getting a few issues. The main ones all appear to be around the Shopping Service. Whe...
Hi Gang I get this warning in windows enterprise vault in the event viewer and event id 41192 "An enabled mailbox could not be found on the mail server. The mailbox may have been deleted. Enterprise Vault has disabled this mailbox. You can re-enable ...
I have trouble getting mail back from my ev-server it works fine enough to archive email cannot download retrieve them again. I've tried to trace the error using Dtrace, and I think I found the error but cannot find a solution please help me. I thi...
Hello all, We use the Building Block setup to have our DR in place. This has been tested, and proved functional. What is done (legacy from the past) is that on the DR-servers, all EV services are stopped,and set to manual. If a failover needs to be d...
Any ideas on how I can do this? Thanks
After having configured MS Clustering for EV in a Windows2008 environment all EV services show up under “Other Resources” in Cluster Manager. Fail-Over works OK when simulating a fail-over on the server´s name or some other resources and even works w...
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