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Enterprise Vault

Discussion Posts

Resolved! Will EV be enabled by setting MbxArchivingState to 1??

I would like to ask if the altering of MbxArchivingState in database will cause the corresponding change in Outlook e.g. A user's MbxArchivingState is 0 then, I set it to 1 Will this action cause the user's EV being enable in Outlook??? Thanks

daiyoko by Level 4
  • 348 Views
  • 14 replies
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Resolved! Error Rebuilding Mailbox Index

I receive the following error when attempting to rebuild a single person's index: There has been an error in processing your request. Please try again later. Reason: Unspecifed error The index is marked as status Normal but my Discovery Accelerator...

Discovery Accelerator Search

I am having trouble refining a search.  I am looking to search for all email items sent between UserA and UserB.  Seems like my searches are returning hits for all email sent to and from UserA and all email sent to and from UserB.  I only want to r...

MASIV by Level 4
  • 110 Views
  • 3 replies
  • 0 kudos

Resolved! Weblinks to archived documents don't work

We have a major problem with the following isseu. After we archived documents on sharepoint and were replace withe a shortcut, links to this shortcut (document) won't work. After we restore the file from the vault it works again. So I try to make m...

Teovmy by Level 3
  • 1053 Views
  • 14 replies
  • 1 kudos

Resolved! Can't manually archive tasks from Outlook

We recently upgraded from EV 2007 SP5 to EV8 SP1. As part of the upgrade, we pushed the EV8 SP1 client to all our workstations. After upgrading all the clients, were affected by the slow printing bug in the SP1 client. (see Updates_en.htm from EV8 SP...

AndrewB by Moderator
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  • 18 replies
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Resolved! Event ID 3384 following upgrade to v8sp1

Following an upgrade from v7.5 to 8sp1 we have started to receive multiple warning events with event id 3384 The following item has been copied in the mailbox but it could not be updated in the archive. Mailbox: /o=SAUGOV/ou=SITE01/cn=Recipients/c...

trooper by Level 3
  • 690 Views
  • 6 replies
  • 0 kudos

EV 8 SP 2 Release Notes and Documentation

Hi all, I saw a few people asking, and not sure if everyone has found them yet.. but here is the info on the Release Notes and other documentation from EV 8 SP 2 (and it's not via FileConnect) :- http://seer.entsupport.symantec.com/docs/308966.htm ...

Resolved! Intranet Zone

Hi, my customer is telling me that EV is overwriting the exceptions in Internet Explorer. I have only one policy, in the advance tab I put in "add the server to the intranet zone" the address of the ev server, and in web applications tab I put the ch...

Gonza by Level 5
  • 545 Views
  • 2 replies
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Resolved! Discovery Accelerator Issue - 24: Customer unknown

I receive the following error when I attempt to connect to a Discovery Accelerator server that is hosted in a different domain than my account. I am a local administrator on the DA server and a Discovery System Admin in the roles section under Applic...

Resolved! Backup quesion

Hi, We recently setup EV and I have a question about backing it up.  We are running EV8 SP2.  When we backup the Sql server does the admin service and the associated services on our EV server need to be stopped?  What are the best practices to backin...

Resolved! EV 8 Index Best Practices

I've been reading the best practices for EV 7 and also read the best practices for EV 8 for Discovery Accelerator and they seem to contradict each other. The EV7 guide says to have 8 indexes and the DA guide says 4. I have an EV server dedicated to m...

Resolved! Secondary Storage or exporting to tape?

We have a customer with an existing Enterprise Vault 8.0 SP1 & Backup Exec 12.5 setup who needs to reliably store many Terabytes of archived data but whose Enterprise Vault server will eventually run out of disk space.  Mostly FSA data. What I think...

Mark_Harford by Level 4
Partner Accredited
  • 314 Views
  • 5 replies
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Resolved! Storage File Watch errors

Hi, Has anyone seen something similar to the following errors?  I can find nothing on the Symantec website or using google on these Event IDs. Event Type: Error Event Source: Enterprise Vault Event Category: Storage File Watch Event ID: 6511 Date:...

Mark_Harford by Level 4
Partner Accredited
  • 1139 Views
  • 9 replies
  • 0 kudos

Services started but errored

Hi I'm runnning Ev 2007 SP2. on Windows 2003 SP2.  Got a problem where the services start in Computer Management, but they have the status of error in the Admin Cosole.  If I attempt to start them they say the RPC service is not running, which it is ...

Sortid by Level 6
  • 218 Views
  • 7 replies
  • 0 kudos

Index volume not able to be repaired

Hi guys, Wall of text to follow! I'm an engineer for a company that is about to take over server support from another company in the coming months.  Now, part of the support we provide currently is for EV - and so we've been called in to fix an iss...

User using OWA can't see personal archieve.

We are using EV 2007 and Exchange 2003. I have a user who is using OWA to access his email. Whenever he tries to vault his mail, he sees vault stores but he doesn't see his own. He does have permission to other resource mailboxes, so I understand why...

Morrisc by Level 2
  • 198 Views
  • 5 replies
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Resolved! backup recommendations for Enterprise Vault 8 using SAN

Backup recommendations for Enterprise Vault 8 using SAN I would like recommendations on backups of Enterprise Vault 8 data on SAN. The SQL database backups should be straightforward, but not sure about the vauld data on the SAN disks. What is the be...

HKP11 by Level 4
  • 420 Views
  • 7 replies
  • 0 kudos

Restore Items without the restore button

Hi, for a bug with the unlimited quota EV archived a lot of items. An user is asking me to restore his e-mails from the console because he does not want to restore from the outlook with restore button. I am testing the basket shopping, when I try to ...

Gonza by Level 5
  • 210 Views
  • 6 replies
  • 0 kudos

Resolved! Event ID 8392

Can't find anything about this specific error. Hoping the EV gurus here can help. I upgraded over the weekend from EV 7.5.5 to 8.0.1 and applied this hotfix http://seer.entsupport.symantec.com/docs/325300.htm two days ago. We're archiving from Exchan...

AndrewB by Moderator
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  • 7 replies
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