Event 8390 on only one FSA client

[screnndga]

Hello all,

I have configured a new FSA client. After I have started the Archiving task, all Log entry are :
13/07/2009 12:20:30 \\frlynws00003.prg-dc.dhl.com\DATA_LYN03\IMAGES\20050114\Images\F00000047.tif 13374 GBS Volume Policy Angemys Archive all ARCHIVE *** Error *** - The Directory service is unavailable
13/07/2009 12:20:31 \\frlynws00003.prg-dc.dhl.com\DATA_LYN03\IMAGES\20050107\Images\R00000615.jpg 38642 GBS Volume Policy Angemys Archive all ARCHIVE *** Error *** - The Directory service is unavailable
13/07/2009 12:20:31 \\frlynws00003.prg-dc.dhl.com\DATA_LYN03\IMAGES\20050113\Images\F00000092.tif 12788 GBS Volume Policy Angemys Archive all ARCHIVE *** Error *** - The Directory service is unavailable
13/07/2009 12:20:31 \\frlynws00003.prg-dc.dhl.com\DATA_LYN03\IMAGES\20050112\Images\F00000292.jpg 71070 GBS Volume Policy Angemys Archive all ARCHIVE *** Error *** - The Directory service is unavailable
13/07/2009 12:20:31 \\frlynws00003.prg-dc.dhl.com\DATA_LYN03\IMAGES\20050111\Images\F00000383.jpg 112501 GBS Volume Policy Angemys Archive all ARCHIVE *** Error *** - The Directory service is unavailable
13/07/2009 12:20:31 \\frlynws00003.prg-dc.dhl.com\DATA_LYN03\IMAGES\20050114\Images\F00000048.tif 13162 GBS Volume Policy Angemys Archive all ARCHIVE *** Error *** - The Directory service is unavailable
13/07/2009 12:20:32 \\frlynws00003.prg-dc.dhl.com\DATA_LYN03\IMAGES\20050107\Images\R00000616.jpg 34345 GBS Volume Policy Angemys Archive all ARCHIVE *** Error *** - The Directory service is unavailable

in the Windows event, lot of events : 
Event Type: Error
Event Source: Enterprise Vault
Event Category: File System Archiving Task
Event ID: 8390
Date: 13/07/2009
Time: 12:31:57
User: N/A
Computer: FRLOGWS148
Description:
The EnterpriseVault.DirectoryConnection object reported an error.

General access denied error


For more information, see Help and Support Center at http://evevent.symantec.com/rosetta/showevent.asp


If you have got a idea

Thanks,

[MichelZ]

Do you have configured another account for the Archiving Task, instead of the Service Account?
Seems like a database Access error...

Cheers

[Paul_Grimshaw]

Possibly also this http://support.veritas.com/docs/303113

[screnndga]

I resolve this problem by enter in the client hosts file the IP adresse of the new EV Server and the old EV server name.