event ID's 4165, 40971, 2776, 6181

[loko32]

hello all,


since a view days my archiving didn't work.
I have the following event entry's:

 

4165:

An unhandled exception has been raised.
Command Line: "C:\Program Files\Enterprise Vault\StorageServer.exe" -EntryID:138041AEAD6018347A5B04394B5272DAA1e10000vaultsite
Process Id: 2852
Thread Id: 9776
Exception Id: 0xe06d7363
Instruction Address: 77e4bee7 (0001:0000aee7) C:\WINDOWS\system32\kernel32.dll
Stack Trace:
?
Stack Trace(basic):
<77e4bee7 (0001:0000AEE7) C:\WINDOWS\system32\kernel32.dll>
<78158e89 (0001:00027E89) C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.3053_x-ww_B80FA8CA\MSVCR80.dll>
<00410583 (0001:0000F583) C:\Program Files\Enterprise Vault\StorageServer.exe>
<004133e9 (0001:000123E9) C:\Program Files\Enterprise Vault\StorageServer.exe>
Registers: EAX:0113f818 EBX:00410555 ECX:00000000 EDX:00000000 ESI:0113f8a0 EDI:0113fefc CS:EIP:001b:77e4bee7 SS:ESP:7ffd0023:0113f814 EBP:0113f868 DS:7c820023 ES:1130023 FS:15003b GS:7c820000 Flags:00000206
An exception is raised when a process encounters an unexpected fault.
For more information, see Help and Support Center at
 

2776:

An exception occurred in routine
CArchivingAgent::PI_FinishBuildingSaveset
 

Anny ideas?


Grts,
Loko33

[MichelZ]

what changes did you do recently? is your vault store storage available? can you dtrace the storage service and post the log?

[loko32]

hoi MichelZ

last change was:
I replace the System Cache to another drive and set "space available" to 4000 MB

My vault store storage is on a LUN and i think it is available.
When i run 1 mailbox in run now mode, i have no errors.

How can i dtrace the storage service and how long should i do that.
When i look the DTRACE options, i can't see this option.

You have also comment my other forum discussion and i have spoken with my chef.
There are agree and we Will upgrade to 8.0 with symantec help. (asap)
Now it is importent that that @"$*=`%@##  archiving runs in my environment.

grts and thx a lot

Loko33