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users getting continuous pop up window

Abhishek_Verma1
Level 2

‎02-14-2018 02:05 AM - edited ‎02-14-2018 02:07 AM

Hello Team,

User is being prompted for credentails after enabling Enterprise vault addin, Also sync is failing with error (Server too busy). A snippet of Client logs are attached below:

05/02/2018 10:54:22.901[10936][H]: IDispatch::GetIDsOfNames("MessageClass") failed, error 80020006

05/02/2018 10:54:55.105[2260][H]: HDR:SYNC:ARC: End '16C00BF4B8237F04DA6AE5B50FC7DD9401110000eito-kvs' (''):FAILED
05/02/2018 10:54:55.106[2260][H]: HDR:SYNC:ARC: Cache '16C00BF4B8237F04DA6AE5B50FC7DD9401110000eito-kvs', status:-5

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3 REPLIES 3

VirgilDobos
Moderator
Moderator
Partner    VIP    Accredited Certified

‎02-14-2018 02:09 AM

Hi Abhishek,

Have you reviewed this TN?

https://www.veritas.com/support/en_US/article.TECH56220

--Virgil
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Abhishek_Verma1
Level 2
In response to VirgilDobos

‎02-14-2018 02:24 AM

@VirgilDobos Already done with the solutions mentioned in that Technote.

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VirgilDobos
Moderator
Moderator
Partner    VIP    Accredited Certified
In response to Abhishek_Verma1

‎02-14-2018 02:35 AM

Are you getting any errors in the event viewer on the EV servers?

Are all servers up and running?

Have you checked the free space on the Vault Cache location on the EV servers?

--Virgil
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