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Enterprise Vault

Discussion Posts

Resolved! Event 45824 SMTP

We have a new EV12 deployment. We have enabled SMTP journaling. It seems to be working but we're getting the following in the event logs:The Enterprise Vault SMTP service rejected a connection.           The cause of problem is likely to be one of th...

TJensen by Level 4
  • 2 replies
  • 0 kudos

Resolved! Sunseting of on-prem Enterprise Vault

We are in the process of shutting down our on premise exchange server and moving to office365. Over the next 6 months we will be moving the users to Office365, the decision to bring the archive has not be finalized. We may, or may not bring the archi...

Enterprise Vault 10 Export Query

We have a client currently using Enterprise Vault 10 and we are looking to migrate into Mimecast. As part of the process we need to export the archives from the vault store to PST.They have 3 servers running as Virtual Machines on a single server. Th...

reduce the "Queue Total Length"

Hi,I found that the the "Queue Total Length" over 1M and last scan started at 7-Dec-2017 (attached Enterprise Vautl Storage service & Vault Store Partition Properties), May I know how to reduce the "Queue Total Length"?Thanks

Y1251 by Level 4
  • 2 replies
  • 0 kudos

Resolved! Search Export failed: Could not load file or assembly

Hello together,one of our customers faces a problem after upgrading to EV 12.2.1.In the vault search he cannot export mails or data to zip. You can see in the dtrace and search log the following error for all users:Exception: Could not load file or a...

Need advice on granular journal archive expiry

Close to 7 years ago we implemented Enterprise Vault.  Minus some hiccups along the way, it has performed pretty well.  At the time of implementation, a blanket 7 year retention for every mailbox/employee was set by our legal and compliance teams, an...

SQLXML 4.0 not supported on Windows 2012 R2

Veritas Enterprise Vault 12.2.0 R1 requires SQLXML 4.0 or greater. Without this reporting cannot be configured. Unfortunately, SQLXML 4.0 is not supported on Windows Server 2012 R2. This is most widely used server operating system as of December 2017...

EV Search portal redirection using IIS

Hi,Hope you people can help me to configure the IIS redirection to access the EV Search portal1. EV 12.2 Server in Internal Network - The EV server is deployed and configured which is working fine with outlook and outlook anywhere2. IIS Server in  DM...

moula by Level 3
Partner Accredited
  • 1 replies
  • 0 kudos

Enterprise Vault restore

I have implemented Enterprise Vault 12.1.3 version in my infrastructure.For backing up whole EV infrastructure I'm using Backup Exec 16.As logon account for backing up EV I'm using EV service account which has all permissions on whole EV organization...

Micek by Level 3
Partner Accredited Certified
  • 3 replies
  • 0 kudos

Resolved! Archive an Exchange Mailbox to multiple EV Archives

Hi AllI have an EV archive which has more than 20 million emails in it and to speed up searches for recent emails, we wish to archive the corresponding Exchange mailbox into a new EV archive starting from 01-Jan-2018.On 01-Jan-2018 we will be running...

Export to mailbox failed

Dear,We try since many days to export archive ( 13 years emails and documnets) , as the mount of data is huge , we tried to export by year.The problem that for some of them, the export is aborted after exporting a first quantity. the error messages d...

sadek by Level 2
  • 3 replies
  • 0 kudos

No mailboxes detected for one archive task

I noticed that few of the archive tasks haven't been running daily.I noticed that when performing a find from Targets> Exchange> Display Policies assigned to mailboxes.. no mailboxes are found on the server.There are around 5000 mailboxes on that exc...

Partially processed: queued for retry in archive report

Hi,We encounter some users show "Partially processed: queued for retry" in archive report, as we checked another mailbox server some user can archive but some of them also have this issue.We try to restart the EV admin server then run the task but th...

Y1251 by Level 4
  • 3 replies
  • 0 kudos

outlook profiles?

what are evpstapi profiles that get created? these are indexing? seem to be created with index running even though pst in name

VersEV1 by Level 4
  • 5 replies
  • 0 kudos

Resolved! EV Fall Creators Update - No such interface supported

Hello together,a customer faces the following problem. After update to the Windows 10 Fall Creators Update with EV 11.0.1 CHF5 he is not able to open archived items. Other actions such as restore or the search are working fine.If the customer install...