I am looking to see if anyone knows what the viv_conv and viv_xq files are in the windows\temp directory. The viv_conv files are 0KB but the viv_xq files are about 10,000KB. I have a case open with symantec but they have not been helpful.
The following is the response that I received from support:
These files are created as part of the normal indexing operation by the storage crawler process. These files should be deleted automatically as part of the indexing process .
The possible reason for them to accumulate in Temp folder is -
Possible Reason for them to queue in Temp directory-
- You may have any failed indexes? if Yes, please let me know.
- There might be a large backlog of items waiting to be indexed. Please check it.
- Do you see any event log with id as 6882 ?- it doesn't matter how many events you see of 6882, Event- 6882 indicates the load of large files indexed and this causes the files to stay in Temp folder.
- So ideally when Indexing task is over, these files from Temp folder should also be flushed out.
Your case - The files are not flushing out after the Indexing Task is over and we still see them in Temp folder.
- So we need to check if you are facing any issues with indexing or not.
- If there is no indexing issue noticed, and the files are still seen with sizes in Temp folder then, System Service shold be responsible to flush them
- Enterprise Vault (EV) archiving may return a 6882 error when attempting to index very large files
http://www.symantec.com/docs/TECH191942
- I would suggest you to delete or move the older "viv_xq_xxxxx" no matter what size they are and monitor to see if the files with huge size still remains there after 24-48 Hrs.
I do not like the idea of deleting files with size associated with it. I am looking to see what process creates them and what specifically they are for and what happens if they are deleted.
Any assistance would be greatly apprecated.
Thanks,
Jim
