07-23-2012 04:28 AM
Hi Frnds,
We are using Symantec Endpoint protection and I have Symantec My Support Account.
But whenever I try for log in then its ask for Account Validation.
It asks for Technical Contact Id OR Support Number OR Technical Case Id.
From when I can get this ?
I have 350 license of Symantec SEP.
Regards,
Nikhil
07-23-2012 04:37 AM
Have you recieved any Support Contract Certificate(PDF file) from Symantec.
Above certificate contains all the required information else you may contact customer service.
For Customer Service contact info refer to the below link
07-23-2012 05:42 AM
Hello,
Contact Symantec Customer Care on
http://www.symantec.com/support/assistance_care.jsp
OR
Technical Support
http://www.symantec.com/business/support/contact_techsupp_static.jsp
Phone numbers to contact Tech Support:-
Regional Support Telephone Numbers:
United States: 800-342-0652 (407-357-7600 from outside the United States)
Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)
United Kingdom: +44 (0) 870 606 6000
India: Toll-Free 000 800 4401 456 directly
IDD call: +61 2 8220 7111