NBU 5020 - Linux Media Server - Status Codes 83 and 84

[Rajesh_Vadde_2]

Greetings,

Recently we deployed a set of NBU 5020 appliances and on the Suse Linux Media Server we are consistenly getting status 83s. We have another AIX Media Server on which we are not seeing any errors. Wondering if any one experienced the similar issue. From one of the other posts, we tried recreating the plugin, but still getting the same error.

Below are the errors from bptm:

16:36:57.608 [29366] <8> Orb::connectToObjectOnce: createInSecureObjectRef threw exception: system exception, ID 'IDL:omg.org/CORBA/INV_OBJREF:1.0'
16:36:58.609 [29366] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1476: 0: in failed cache: -2 0xfffffffffffffffe
16:36:58.609 [29366] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1477: 0: in failed cache name:
16:36:58.609 [29366] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1478: 0: in failed cache service: NULL
16:36:58.609 [29366] <2> vnet_cached_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.1223: 0: vnet_cached_getaddrinfo_and_update() failed: 6 0x00000006
16:36:58.609 [29366] <2> vnet_is_local_host: ../../libvlibs/vnet_addrinfo.c.322: 0: vnet_cached_getaddrinfo() failed: 6 0x00000006
16:36:58.609 [29366] <2> vnet_is_local_host: ../../libvlibs/vnet_addrinfo.c.323: 0: vnet_cached_getaddrinfo() failed: -2 0xfffffffffffffffe
16:36:58.609 [29366] <2> vnet_is_local_host: ../../libvlibs/vnet_addrinfo.c.324: 0: vnet_cached_getaddrinfo() failed:
16:36:58.612 [29366] <8> Orb::connectToObjectOnce: createInSecureObjectRef threw exception: system exception, ID 'IDL:omg.org/CORBA/INV_OBJREF:1.0'
16:36:59.613 [29366] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1476: 0: in failed cache: -2 0xfffffffffffffffe
16:36:59.613 [29366] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1477: 0: in failed cache name:
16:36:59.613 [29366] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1478: 0: in failed cache service: NULL
16:36:59.613 [29366] <2> vnet_cached_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.1223: 0: vnet_cached_getaddrinfo_and_update() failed: 6 0x00000006
16:36:59.613 [29366] <2> vnet_is_local_host: ../../libvlibs/vnet_addrinfo.c.322: 0: vnet_cached_getaddrinfo() failed: 6 0x00000006
16:36:59.613 [29366] <2> vnet_is_local_host: ../../libvlibs/vnet_addrinfo.c.323: 0: vnet_cached_getaddrinfo() failed: -2 0xfffffffffffffffe
16:36:59.613 [29366] <2> vnet_is_local_host: ../../libvlibs/vnet_addrinfo.c.324: 0: vnet_cached_getaddrinfo() failed:
16:36:59.616 [29366] <8> Orb::connectToObjectOnce: createInSecureObjectRef threw exception: system exception, ID 'IDL:omg.org/CORBA/INV_OBJREF:1.0'
16:37:00.620 [29366] <8> Orb::connectToObject: Object was never initialized before the max timeout
16:37:00.620 [29366] <16> 43040197:bptm:29366:plsys-bkrpmed04: [ERROR][proxy_get_server_prop_byname_v8]CORBA::SystemException is caught in proxy_get_server_prop_byname_v8, minor = 0, status = 1
16:37:00.621 [29366] <2> ConnectionCache::connectAndCache: Acquiring new connection for host plsys-bkupmas01, query type 1
16:37:00.624 [29366] <2> vnet_pbxConnect: pbxConnectEx Succeeded
16:37:00.625 [29366] <2> logconnections: BPDBM CONNECT FROM 172.18.33.8.48844 TO 172.18.188.12.1556 fd = 22
16:37:00.635 [29366] <2> db_end: Need to collect reply
16:37:00.636 [29366] <32> bp_sts_open_server: sts_get_server_prop_byname failed: error 2060057
16:37:00.637 [29366] <2> ConnectionCache::connectAndCache: Acquiring new connection for host plsys-bkupmas01, query type 1
16:37:00.639 [29366] <2> vnet_pbxConnect: pbxConnectEx Succeeded
16:37:00.640 [29366] <2> logconnections: BPDBM CONNECT FROM 172.18.33.8.44080 TO 172.18.188.12.1556 fd = 22
16:37:00.647 [29366] <2> db_end: Need to collect reply
16:37:00.648 [29366] <32> bptm: failure to open sts for storage server psys-bkrpsym01: plug-in reports error 2060057
16:37:00.648 [29366] <2> bptm: EXITING with status 83 <----------
16:37:00.649 [29366] <2> bp_sts_close_server: STS session not initialized
16:37:00.649 [29366] <2> cleanup: Detached from BPBRM shared memory
 

[LuisLiendo]

Also....

# nbdevconfig -updatests -storage_serve xxxx-bkrpsym01 -stype PureDisk -media_server xxxx-bkrpmed04

RDSM has encountered an issue with STS where the server was not found: getStorageServerInfo
Failed to update storage server xxxx-bkrpsym01, invalid command parameter

# nbdevconfig -getconfig -stype PureDisk -storage_server xxxx-bkrpsym01

RDSM has encountered an STS error: getStorageServerConfig

[Peter_Jakobs]

have you dubble checked your dns settings and servers?

almost looks like adns problem.

Peter

[Douglas_A]

logon to the 5020 and check to see if the services are running.. if you can get to a cmd line

/opt/pdcr/bin/crcontrol --dssstat

if this does return the capacity information

/opt/pdcr/bin/crcontrol --getmodes

see what the modes are set at if PUT=yes or NO

[LuisLiendo]

# /opt/pdcr/bin/crcontrol --getmode

Mode : GET=Yes PUT=Yes DEREF=Yes SYSTEM=Yes STORAGED=Yes REROUTE=No COMPACTD=Yes

# /opt/pdcr/bin/crcontrol --dsstat

************ Data Store statistics ************
Data storage       Size   Used  Avail Use%
                  32.7T 469.9G  32.3T   2%
Number of containers             : 4062
Average container size           : 130500682 bytes (124.46MB)
Space allocated for containers   : 530093772761 bytes (493.69GB)
Space used within containers     : 493847466500 bytes (459.93GB)
Space available within containers: 36246306261 bytes (33.76GB)
Space needs compaction           : 61682183 bytes (58.82MB)
Records marked for compaction    : 2699
Active records                   : 4686842
Total records                    : 4689541
 

[Jryankee]

Are you using 5220 as msdp or just media servers. If using as msdp, is the client dedupe or target dedupe. Try each and see what happens. If both, what happens if you backup to advance disk pool?