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NetBackup Appliance Web Console Failed to fetch storage information.

muhiqbalsaleh
Level 3

Hello, 

i have a trouble with netbackup appliance web console, 

in the storage display that cannot show summary of disk used as always, and it show 

"Storage space utilization cannot be populated, for more information, refer to the logs." 

and i dont know how to do 

and if i click the storage it will show 

"[info] Performing sanity check on disk and partitions..(5 mins approx)"

i have been waiting this for coubple hours but nothing happen...

i send the picture of error in attachment


thank you

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Marianne
Level 6
Partner    VIP    Accredited Certified