11-08-2022 02:31 AM
Hi
i am unable to open a case today on veritas support portal. is there any know issue? i have never had such an issue. platform is saying the serial number of my appliance does not match with an active one
Best
11-08-2022 12:56 PM
Hi @pjndiaye
You need to have active support to be able to open a case. If you think this is a mistake, your best bet is to call the relevant support number for your country and talk to someone to discover what the issue is.
Regards
David