PureDisk GUI very slow

[Fr_d_ric_RIGAL]

Hi all,

I've installed 2 new PureDisk servers in 6.6.1.2 without any trouble.

But when I start the Web GUI, it takes 15mn to display the login screen.

The first server was installed one month ago and has met the same problem until it works fine without any modification after a few weeks (it's magical !!!). During this laps we had opened a case to Symantec support but without any issue.

The second server (installed today) has the same symptoms but if we can avoid to wait several weeks before it works (without understand anything) it would be great.

Thank you for your help.

Regards

[Sachin_Pathare]

1] Please apply the below hotfix for PD 6612 to eliminate all the known issues:

Hotfix Bundle NB_PDE_6.6.1.2_EEB20-rollup2.tar provides fixes to Symantec NetBackup (tm) PureDisk 6.6.1.2

http://www.symantec.com/docs/TECH162680

Hope that helps !!

 

[Lee_C]

This article mentions Web GUI slowness

http://www.symantec.com/docs/TECH156743

Problem

MSDP and PureDisk in some environments seem to perform much slower than expected. 

Cause

 In case of performance issues with MSDP or PureDisk. This may show up as 

1. Web gui slowness for PureDisk.

2....