06-23-2008 08:41 PM
06-25-2008 06:30 AM
06-27-2008 05:45 PM
Hi
Apart from wrong password the other error I have seen is when you reinstall a client. You have to deactivate the client in PD if you are going to do a reinstall with same ID number
06-29-2008 04:11 PM
have you tried deleting the agent.cfg file in the clients install directory? and re-installing?
07-02-2008 02:04 AM
I have some experience and hope can help you.
1, Install PD agent with register, just install; then register using "pdregister" command, it will give you more hints
2, How about the license enought for the clients?
Regards,
Clieman
07-07-2008 02:38 PM
Thanks to all for your suggestions.
This has been resolved but I don't really understand or know what the problem really was. My client was the one installing the PD client on the server so I didn't actually see what he did when he installed it. When I installed the client all worked fine and I was able to register it without any issues. I caulk it up to IO error. Thanks to all.
09-25-2008 09:56 PM
You might want to mark this question as 'resolved' then.
I vote for what Clieman wrote - I had installation problem with brand new client, and I followed the steps in technote http://support.veritas.com/docs/295322 and it really was helpful, I could find out which specific process of registration was the culprit.
As for me, the license key was 6.2 one, on the 6.5 SPA I was running, and the SPA refused to accept client registration - once I removed 6.2 license key and put 6.5 one, it went ok.